Digital Technology Manager Program Management

Baker Hughes; Dubai; Hybrid; AED 367,000 - 478,000; Full time

Job summary

A global energy technology company is seeking a Digital Technology Manager - Program Management to lead SaaS solutions for enterprise customers. The role requires over 10 years of experience, including 5 years in SaaS implementations, strong communication skills, and technical expertise in cloud infrastructure and AI/ML data modeling. The position offers flexible working options, comprehensive benefits including private healthcare, and a focus on work-life balance.

Benefits

Comprehensive private medical care options

Safety net of life insurance and disability programs

Contemporary work-life balance policies

Qualifications

• Minimum of 10 years experience with 5 years implementing SaaS solutions.
• Experience in Agile principles and incremental software delivery.
• Demonstrated experience in successfully leading complex SaaS implementations.

Responsibilities

• Own the technical solution of the project ensuring successful delivery.
• Work with Project Management Office on technical delivery of SaaS solutions.
• Guide customers in technical and implementation best practices of SaaS solutions.

Skills

Strong personality and communication skills

Technical acumen in cloud infrastructure architecture AI/ML data modelling

Effective communication interpersonal and customer engagement skills

Education

Bachelor's degree in computer science, engineering, or similar field

Job description

Digital Technology Manager - Program Management

Are you an expert in implementing Saas Solutions

Would you be interested in joining an industry at a critical point of change

Join our cutting-edge Technology Team

Baker Hughes is currently hiring a Technical Delivery Lead to join the team. We are looking for an experienced SaaS Delivery expert with a background and experience in implementing complex SaaS solutions across enterprise customers. The technical delivery Lead will engage with internal and external stakeholders to ensure technical alignment and value delivery while managing scope quality and integrated outcome. Technical activities include tracking features throughout Roadmap planning and SDLC processes as well as configuration of capabilities specific to customers. As Technical Delivery Lead youre expected to drive appropriate technical solutions that right-sized for the customer need and ultimately deliver solutions that highlight the value of the Cordant Suite.

As a Digital Technology Manager - Program Management you will be responsible for:

• Owning the technical solution of the project to be delivered successfully through engagement with internal stakeholders for Cloud applications Analytics and Strategy understanding the deliverables and working closely with Project Manager to align schedule and ownership.
• Work alongside the Project Management Office while owning technical delivery and configuration of SaaS solutions.
• Continuously improve the Delivery Standard Operating Procedure while providing feedback to PMO/PM and Product teams based on experience.
• Guide customers in technical and implementation best practices of SaaS solutions.
• Work with technology for any customized applications dashboards or any non standard feature.
• Promoting a safe working environment being responsible and driving compliance quality & EHS culture in the organization.

To be successful in this role you will have:

• A bachelors degree in computer science engineering or similar field.
• Minimum of 10 years experience with 5 years experience implementing SaaS solutions.
• Experience in Agile principles and incremental software delivery.
• Strong personality and communication skills.
• Technical acumen in cloud infrastructure architecture AI/ML data modelling.
• Demonstrated experience in successfully leading complex SaaS implementations.
• Effective communication interpersonal and customer engagement skills.
• Extensive experience communicating and working with senior external and internal stakeholders.

Nice-to-haves

• Industry experience in oil & gas energy manufacturing chemical engineering or adjacent industry.
• Connector configuration software development and database experience.

• Experience with Condition Monitoring Reliability Analytics and Assets Strategy.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone this role we can offer the following flexible working patterns:

• Occasional home working possible.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us and you can expect:

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and disability programs.
• Tailored financial programs.
• Additional elected or voluntary benefits.

The Baker Hughes internal title for this role is: Digital Technology Manager - Program Management

Required Experience

Manager