Digital Learning Implementation And Support Senior Manager

dss+; Dubai; On-site; AED 257,000 - 331,000; Full time

Job summary

A leading global operations consultancy in Dubai is seeking a Digital Learning Implementation and Support Senior Manager. In this role, you will oversee the implementation of innovative learning technologies, manage digital learning ecosystems, and engage with stakeholders to enhance learning strategies. The ideal candidate has extensive experience with digital learning platforms and a strong leadership background in transforming learning initiatives. Competitive benefits and opportunities for career advancement are offered.

Benefits

Mentorship program

Competitive salary and benefits

Flexible work policies

Qualifications

• Proven experience in managing digital learning platforms and ecosystems.
• Strong understanding of enterprise learning strategies.
• Deep knowledge of digital learning ecosystems and learning experience design.
• Experience using learning analytics to measure impact of initiatives.
• Consulting experience preferred, especially in digital transformation.

Responsibilities

• Lead the implementation and support of learning technology ecosystem.
• Drive continuous improvement of digital learning aligned with strategy.
• Serve as liaison between learning implementation teams and Digital teams.
• Identify integration opportunities between learning platforms and tools.
• Leverage data to inform decision-making and guide learning initiatives.

Skills

Digital learning management

Agile methodologies

UX/UI principles

Stakeholder engagement

Project management

Job description

Overview

Digital Learning Implementation and Support Senior Manager – Join to apply for the Digital Learning Implementation and Support Senior Manager role at dss+

dss+ is a leading global operations transformation consultancy focused on operational safety, risk, performance and sustainability. We work with clients across metals and mining, oil and gas, industrials and manufacturing, chemicals, food and beverage and more to deliver measurable improvements. We are scaling and seeking a Digital Learning Implementation and Support Senior Manager to shape the future of learning technologies across our organization.

This role will lead the implementation and support of our learning technology ecosystem, including optimization and evolution of our LMS platforms, content libraries, authoring tools, and provisioning systems, while serving as a critical connector between internal product development teams and enterprise learning initiatives.

Role responsibilities

• Develop and support execution of a roadmap for a cohesive learning technology ecosystem that supports enterprise learning and field-level consulting needs.
• Drive continuous improvement and innovation of digital learning aligned with our broader Digital strategy.
• Lead teams responsible for the deployment, configuration, and support of digital learning solutions.
• Provide strategic client management and business development support in collaboration with the Digital Learning Sales teams.
• Build digital capabilities within the team to enable effective partnerships with internal Digital teams.
• Serve as the primary liaison between L&D digital learning implementation / support teams and Digital teams.
• Identify opportunities for integration between learning platforms and internally developed tools to enhance client experience, consultant enablement, and knowledge transfer.
• Collaborate with internal product development teams to align learning technologies with dss+ 360.
• Leverage data and analytics from learning platforms to inform decision-making, demonstrate value, and guide continuous improvement of learning initiatives.
• Drive adoption of innovative digital tools and immersive learning technologies (e.g., microlearning, simulations, AI-driven platforms) to enhance learning experiences and consulting capability.
• Partner with internal and external stakeholders to ensure learning solutions align with enterprise strategy, consulting priorities, and client-specific needs.

Qualifications

• Proven experience in managing digital learning platforms and ecosystems (e.g., LMS, content libraries, authoring tools).
• Strong understanding of enterprise learning strategies and field-level enablement.
• Deep understanding of digital learning ecosystems, UX/UI principles, and learning experience design to create impactful, performance-driven solutions.
• Experience using learning analytics and performance metrics to measure and communicate the impact of digital learning initiatives.
• Knowledge of Agile methodologies for managing digital learning projects, enabling iterative development and rapid deployment of solutions.
• Experience leading cross-functional teams and managing technology implementations.
• Familiarity with integration of third-party platforms and custom-built tools.
• Strategic mindset with the ability to translate business needs into technology solutions.
• Excellent communication and stakeholder engagement skills.
• Strong project management and organizational skills.
• Ability to thrive in a fast-paced, collaborative environment.
• Consulting experience preferred, especially in enterprise learning or digital transformation contexts.

What we offer

We have a strong growth trajectory and a global footprint, with opportunities to advance your career through client work and collaboration with technical operations executives, experienced line managers, and coaches who share a problem-solving mindset. We offer a mentorship program, development-focused performance processes, and a competitive salary and benefits package including a discretionary incentive plan and flexible work policies.

As a global company, professionals have the option to contribute to international projects. We value innovators and entrepreneurs and are committed to an inclusive, diverse culture where everyone can develop their talents.