Desktop Support Specialist: Windows/macOS/Linux

Axiom Technologies; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

An IT services provider is seeking an experienced IT Desktop Support professional for their Abu Dhabi location. The role involves providing first- and second-level support for desktops and laptops, troubleshooting hardware/software issues, and maintaining IT equipment. Candidates should have a Bachelor's degree in Computer Science or a related field and at least one year of relevant experience. A strong knowledge of Windows OS and excellent communication skills are essential. Join a dynamic team committed to service excellence.

Qualifications

• 1+ year of experience in a desktop support, helpdesk, or IT technician role.
• Familiarity with ticketing systems.
• Strong interpersonal skills.

Responsibilities

• Provide first- and second-level support for desktops and laptops.
• Install, upgrade, and maintain operating systems.
• Troubleshoot hardware and software issues.

Skills

Strong knowledge of Windows OS

Excellent communication skills

Troubleshooting abilities

Basic networking concepts

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Zendesk

JIRA

Job description

An IT services provider is seeking an experienced IT Desktop Support professional for their Abu Dhabi location. The role involves providing first- and second-level support for desktops and laptops, troubleshooting hardware/software issues, and maintaining IT equipment. Candidates should have a Bachelor's degree in Computer Science or a related field and at least one year of relevant experience. A strong knowledge of Windows OS and excellent communication skills are essential. Join a dynamic team committed to service excellence.