Delivery Lead - Financial Services (Dubai / Riyadh)

Synpulse Schweiz AG; Dubai; Hybrid; AED 367,000 - 551,000; Full time

Job summary

A global management consulting company is seeking a seasoned professional to lead technical delivery teams in the Banking sector. The ideal candidate will bring over 10 years of experience, particularly in Retail banking, and must excel in AWS, leadership, and problem-solving. Flexible working conditions are available, including hybrid options and competitive salary structures.

Benefits

Flexible working hours

Attractive fringe benefits

Modern office space

Employee initiatives

Qualifications

• 10+ years of experience in managing technical delivery teams.
• Track record in leading large teams across multiple projects.
• Strong experience in the Banking industry, preferably Retail banking.
• Experience in AWS environments and fluency in Excel and PowerPoint.

Responsibilities

• Assess and analyze issues with the production environment.
• Provide solutions and automate fixes for production issues.
• Identify and propose improvements for potential bottlenecks.
• Support multiple applications and troubleshoot production systems.
• Document and share knowledge of solutions.

Skills

Leadership

Problem-solving

Technical delivery management

Communication to senior stakeholders

AWS management

Excel skills

PowerPoint skills

Education

Bachelor's Degree in IT or relevant course

Tools

Sumologic

Job description

About the job

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.

Responsibilities

• Responsible for assessing and analyzing the issues with the production environment.
• Provide optimized solutions to fix the issues and even automate the fixes.
• Identify potential bottlenecks in a system and propose improvements.
• Support multiple applications and infrastructure.
• Troubleshoot production systems and self-learn new tools and technologies as per project requirements.
• Document and share knowledge of developed or maintained solutions.
• Experience with end-to-end project lifecycle and implementation.
• Independent thinker with a problem-solving attitude and strong work ethic.

About you

• Bachelor's Degree in IT or relevant course.
• At least 10 years of related experience in managing technical delivery team (overall experience of at least 10 years).
• Track record in leading large teams (20+ people) across multiple projects running in parallel.
• Strong experience in the Banking industry (primarily Retail banking; additional experience on Wealth is preferred).
• Experience with communication to senior stakeholders / C-suite.
• Ability to deep-dive into the details of each project and help the team progress.
• Experience in operating and managing AWS environment.
• Ability to travel to Riyadh (at least 50% of the time, 2 weeks onsite and 2 weeks remote).
• Flexibility to work Sunday to Thursday (based on Saudi Arabia working days).
• Experience using a tool called Sumologic.
• Great Excel and PowerPoint skills.

Why us

• Flexible working hours with part-time working models and hybrid options
• Attractive fringe benefits and salary structures in line with the market
• Modern and central office space with good public transport connections
• Can-do mentality and one-spirit culture
• Varied events and employee initiatives

Your documents to start the process

• Resume
• Job references
• Qualifications (bachelor / master diploma, etc.) with certificate of grades
• Motivation letter : Why Synpulse? Why you? Why this function?
• Recommendation letters (optional)

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at

Our people are our most valuable asset. They drive our growth and anchor our success. They are experts, thought leaders, and trusted partners of our global clients. The Synpulse OneSpirit is reflected in our people and unrivaled culture of collaboration, inclusion, entrepreneurship, and fun. We are good corporate citizen in our communities and we celebrate success together with our Synpulse crypto token. Client Serving Management Consulting Experienced Professional Hybrid