Delivery Experience BI Engineer: Customer Insights Leader

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global technology leader in Dubai is seeking a Business Intelligence Engineer to enhance customer experience through data-driven insights. The role involves analyzing business data, developing metrics, and collaborating with stakeholders to uncover opportunities. Ideal candidates should possess strong analytical skills, expertise in data analysis tools like Redshift and SQL, and have project management experience. Join a dynamic team focused on improving customer satisfaction in the MENA region.

Qualifications

• 3+ years of experience analyzing and interpreting data.
• Expertise in data visualization tools like Tableau or Quicksight.
• Experience in building ETL pipelines and data warehousing.
• Proficient in SQL for data extraction.
• Familiarity with statistical analysis packages such as R or SAS.

Responsibilities

• Analyze business problems and identify root causes.
• Develop customer insights using data mining techniques.
• Manage projects from start to finish, including communication of insights.
• Perform market segment analysis for strategic insights.
• Facilitate business performance reporting and team reviews.

Skills

Data analysis

Data visualization

Data modeling

SQL

Statistical analysis

Project management

Communication

Tools

Redshift

Tableau

AWS (EC2, S3)

Python

Job description

A global technology leader in Dubai is seeking a Business Intelligence Engineer to enhance customer experience through data-driven insights. The role involves analyzing business data, developing metrics, and collaborating with stakeholders to uncover opportunities. Ideal candidates should possess strong analytical skills, expertise in data analysis tools like Redshift and SQL, and have project management experience. Join a dynamic team focused on improving customer satisfaction in the MENA region.