Customer Support Executive (Telugu)

Qureos; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology platform for customer engagement is seeking a Customer Support Executive in Dubai. The role focuses on driving sales by assisting users with account registrations and promoting platform features. Candidates must be fluent in Telugu, Kannada, and Hindi, with a strong sales orientation and basic Excel proficiency. This position offers a full-time employment structure with an attractive salary and work incentives.

Benefits

Attractive incentives

Qualifications

• Prior telesales experience preferred, especially in gaming or fintech domains.
• Fluency in Telugu, Kannada, and Hindi is mandatory.
• Basic proficiency in MS Excel is required.

Responsibilities

• Drive sales through user engagement on the platform.
• Promote platform features and benefits to users.
• Assist users with account-related queries.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate records of user activity.
• Use Excel for data tracking and performance analysis.
• Deliver professional communication for customer satisfaction.

Skills

Sales orientation

Communication skills

Fluency in Telugu

Fluency in Kannada

Fluency in Hindi

Tools

MS Excel

Job description

Customer Support Executive (Dubai)

• Location: Dubai
• Salary: AED 1,800 - 2,000 per month (maximum) + Attractive Incentives
• Languages Required: Telugu, Kannada, and Hindi
• Employment Type: Full-time
• Shift: Day Shift
• Weekly Off: Rotational Week Off

Key Responsibilities

• Drive sales by encouraging users to register accounts and actively participate on the platform through chat and inbound/outbound calls.
• Promote platform features, offers, bonuses, and benefits to maximize user engagement.
• Assist users with account registration, deposits, withdrawals, and transaction-related queries.
• Achieve daily, weekly, and monthly sales targets (primary and secondary).
• Maintain accurate records of leads, conversions, and user activity.
• Use Excel for data tracking, sales reporting, and performance analysis.
• Deliver persuasive, professional, and empathetic communication to ensure customer satisfaction and retention.

Requirements

• Prior telesales experience preferred (experience in gaming or fintech domains will be an added advantage).
• Fluency in Telugu, Kannada, and Hindi is mandatory.
• Basic proficiency in MS Excel (data entry and basic formulas).
• Strong sales orientation with the ability to handle objections and close deals effectively.
• Immediate joiners will be preferred.