Customer Support Executive

Gold/Jewellery; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail company in Dubai is seeking a friendly and professional Customer Support Executive to assist customers and provide excellent service. You will be responsible for handling inquiries, resolving issues, and maintaining strong client relationships. Ideal candidates should possess good communication skills, basic computer knowledge, and a customer-focused attitude. The role may require working in shifts, making it suitable for both experienced individuals and freshers. Competitive compensation is offered.

Qualifications

• Experience and freshers can apply.
• Customer-focused and patient attitude.
• Ability to work in shifts.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve complaints and issues promptly and professionally.
• Maintain customer records and update databases.
• Support sales and operations teams when required.

Skills

Good communication

Interpersonal skills

Basic computer skills

Data entry skills

Ability to work under pressure

Job description

We are hiring a friendly and professional Customer Support Executive to assist customers, handle inquiries, and provide excellent service. The role involves responding to customer needs, resolving issues, and maintaining strong client relationships.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Provide accurate information about products and services
• Resolve complaints and issues promptly and professionally
• Maintain customer records and update databases
• Follow company policies and service standards
• Support sales and operations teams when required

Eligibility

• Experience and freshers can apply
• Good communication and interpersonal skills
• Basic computer and data entry skills
• Customer-focused and patient attitude
• Ability to work in shifts and under pressure

How to Apply

• Send your CV via WhatsApp: [phone]
• Email: [e-mail]