Customer Success Associate

Black & Grey HR; Remote; AED 120,000 - 200,000; Full time

Job summary

A recruitment firm is hiring a Customer Success Associate for a remote role in Dubai. The position involves client onboarding, coordination of recruitment mandates, and maintaining ATS records. Candidates should have 1 to 4 years of experience in client servicing or recruitment coordination, with strong communication skills and attention to detail. An attractive compensation commission structure is offered. Apply by sharing your CV with availability.

Benefits

Attractive Compensation Commission Structure

Qualifications

• 1 to 4 years in client servicing, recruitment coordination or account management.
• Strong communication, follow through and attention to detail.
• Comfortable working fast in a structured process.
• Confidentiality is non-negotiable.

Responsibilities

• Client onboarding and mandate coordination.
• Daily updates, follow ups, and stakeholder alignment.
• Interview scheduling, feedback tracking, offer to joining support.
• Maintain ATS records, trackers and contract onboarding hygiene.

Skills

Strong communication

Attention to detail

Client servicing

Recruitment coordination

Job description

This is a remote position.

Black & Grey HR is hiring a Customer Success Associate to manage client servicing and delivery coordination across active recruitment mandates.

What you’ll do

• Client onboarding and mandate coordination
• Daily updates, follow ups, and stakeholder alignment
• Interview scheduling, feedback tracking, offer to joining support
• Maintain ATS records, trackers and contract onboarding hygiene

Requirements

• 1 to 4 years in client servicing, recruitment coordination or account management
• Strong communication, follow through and attention to detail
• Comfortable working fast in a structured process
• Confidentiality is non‑negotiable

Benefits

• Attractive Compensation Commission Structure
• Location: Remote (WFH)

Apply: Share CV with notice period and availability

Black to Grey. That’s the craft. Fast. Precise. Confidential. Human.