Customer Service Officer

Sundus Gulf; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment agency in the UAE is seeking a Customer Service Executive. The ideal candidate will have at least 2 years of customer service experience within the UAE, with strong English communication skills. Key responsibilities include handling inquiries, coordinating with candidates, and maintaining high customer satisfaction. This full-time position is perfect for someone organized and capable of thriving in a fast-paced environment.

Qualifications

• Minimum 2 years of customer service experience in the UAE.
• Experience in recruitment or HR agencies is highly preferred.
• Excellent English communication skills (spoken & written).
• Ability to work in a fast-paced environment.

Responsibilities

• Handle customer and client inquiries professionally via phone, email, and WhatsApp.
• Coordinate with candidates and internal recruitment teams.
• Provide accurate information about recruitment services.
• Maintain records and ensure high customer satisfaction.
• Support daily administrative and customer service operations.

Skills

Customer service experience

English communication skills

Interpersonal skills

Organizational skills

Job description

Job Title: Customer Service Executive Recruitment Agency

Location: Abu Dhabi

Job Type: Full-Time

Job Description

We are hiring a Customer Service Executive for a well-established recruitment agency in the UAE. The ideal candidate will have prior experience in customer service within the UAE market and strong communication skills to handle clients and candidates professionally.

Key Responsibilities

• Handle customer and client inquiries professionally via phone, email, and WhatsApp
• Coordinate with candidates and internal recruitment teams
• Provide accurate information about recruitment services
• Maintain records, follow up on requests, and ensure high customer satisfaction
• Support daily administrative and customer service operations

Requirements

• Minimum 2 years of customer service experience in the UAE
• Experience in recruitment or HR agencies is highly preferred
• Excellent English communication skills (spoken & written)
• Strong interpersonal and organizational skillsAbility to work in a fast-paced environment