Customer Service Executive

Almeerai Group; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A growing company in Dubai is seeking a Customer Service Executive. You will communicate with customers through phone, email, and chat while providing knowledgeable answers about products and services. The ideal candidate should have at least 3 years of customer service experience and 1 year in a call center, along with strong typing skills and the ability to multi-task effectively. Benefits include insurance, accommodation, transport, food, and annual flight tickets.

Benefits

Insurance

Accommodation

Transport

Food

Yearly flight ticket

Qualifications

• At least 3 years of relevant customer service experience.
• At least 1 year of experience in a call center.
• Updated knowledge of PC components and IT products.
• Ability to organize and prioritize work.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about products and pricing.
• Work with internal departments to meet customer needs.
• Perform data entry across various platforms.

Skills

Excellent phone etiquette

Verbal and written communication

Typing skills

Multi-tasking ability

Job description

About the job Customer Service Executive

Responsibilities:

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about products, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Qualifications:

• At least 3 years of relevant (customer service) workexperience
• At least 1 year of experience in a call center
• Updated knowledge of PC components and IT products
• Excellent phone etiquette and excellent verbal, written, and interpersonalskills
• Efficient typing skills (to be tested during the interview)
• Ability to multi-task, organize, and prioritize work

What we offer:

• Position in a growing company where everybody is expectedto deliver upon own targets.
• Insurance
• Accommodation
• Transport
• Food
• Yearly flight ticket