Customer Service Executive

Al Norex LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading customer service firm in Dubai is seeking customer service executives to address customer inquiries, resolve complaints, and deliver product or service information. Candidates should possess strong communication skills, problem-solving abilities, and patience. Call center experience and CRM knowledge are optional but preferred. This position offers opportunities for training, career growth, and additional benefits like salary and paid leave.

Benefits

Salary

Visa assistance

Paid leave

Training

Career growth

Qualifications

• Experience in a call center is a plus.
• Ability to handle customer inquiries effectively.
• Willingness to learn and adapt.

Responsibilities

• Handle customer inquiries and resolve complaints.
• Provide product or service information.
• Ensure customer satisfaction and retention.

Skills

Strong communication

Problem-solving ability

Patience

Tools

CRM knowledge

Job description

Customer service executives handle customer inquiries resolve complaints and provide product or service information. Required skills include strong communication problem-solving ability and patience. Optional skills include call center experience and CRM knowledge. Benefits include salary visa assistance paid leave training and career growth.

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