CRM Strategy & Analytics Manager

Al Marwan Real Estate; Sharjah; On-site; AED 180,000 - 240,000; Full time

Job summary

A real estate development firm is seeking a CRM Manager to lead the strategy and optimization of their CRM systems. The role focuses on enhancing customer engagement and improving operational efficiencies through data-driven decision-making. The ideal candidate will have experience managing CRM platforms, strong analytical abilities, and leadership skills. This position promises an opportunity to influence customer operations and work closely with diverse teams.

Qualifications

• 5+ years of experience managing CRM platforms, preferably in real estate.
• Strong understanding of real estate operations and customer lifecycle management.
• Proven experience with leading CRM platforms.

Responsibilities

• Lead the planning and development of CRM systems.
• Collaborate to identify CRM requirements and enhance user experience.
• Manage integration of the CRM with other systems.

Skills

CRM management

Leadership

Analytical skills

Project management

Communication

Education

Bachelor’s degree in Business Administration, IT, Marketing

Master’s preferred

Tools

Salesforce

Zoho

HubSpot

Microsoft Dynamics

Job description

A real estate development firm is seeking a CRM Manager to lead the strategy and optimization of their CRM systems. The role focuses on enhancing customer engagement and improving operational efficiencies through data-driven decision-making. The ideal candidate will have experience managing CRM platforms, strong analytical abilities, and leadership skills. This position promises an opportunity to influence customer operations and work closely with diverse teams.