CRM Performance Marketing Specialist (Lifecycle Campaigns)

Delivery Hero SE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading delivery platform in Dubai seeks a CRM Specialist to drive customer lifecycle campaigns. The role requires at least 2 years of experience, strong competencies in SQL and Excel, and the ability to manage campaigns effectively. Candidates should be data-driven with excellent communication skills. This position offers the chance to work in a fast-paced environment and positively impact customer engagement through innovative CRM strategies.

Qualifications

• Bachelor's degree in marketing or equivalent, with a strong data focus.
• Minimum 2 years of proven relevant work experience.
• Experience working with SQL and excellent Excel skills.

Responsibilities

• Own and implement CRM campaigns at a country level.
• Coordinate with Campaign Ops team for launching CRM campaigns.
• Monitor lifecycle campaign performance and suggest optimizations.

Skills

Data-driven decision making

CRM campaign management

SQL

Excel

Communication skills

Education

Bachelor's degree in marketing or equivalent

Tools

Braze or similar CRM tools

Job description

A leading delivery platform in Dubai seeks a CRM Specialist to drive customer lifecycle campaigns. The role requires at least 2 years of experience, strong competencies in SQL and Excel, and the ability to manage campaigns effectively. Candidates should be data-driven with excellent communication skills. This position offers the chance to work in a fast-paced environment and positively impact customer engagement through innovative CRM strategies.