CRM Growth Lead: Lifecycle & Campaigns

Talabat; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food delivery service is seeking a Manager to oversee CRM campaigns and optimize the customer lifecycle. The ideal candidate will have 3-4 years of experience in digital marketing, strong data and Excel skills, and be comfortable working in a fast-paced environment. You will manage budgets, lead a team, and drive user retention strategies. The role offers opportunities for professional growth and a collaborative workspace in Dubai.

Benefits

Monthly talabat credit

Sponsored healthcare

Gym membership

Parental leave

Fresh fruits and beverages

Wellbeing and music rooms

Qualifications

• Minimum 3–4 years of proven relevant work experience.
• Experience in digital marketing or CRM preferred.
• Fluency in written and spoken English; Arabic is a plus.

Responsibilities

• Own and optimize the end-to-end CRM lifecycle.
• Manage engaging CRM campaigns across channels.
• Design and launch A/B tests with BI team.

Skills

Data analysis

Digital marketing

Campaign management

Team management

Interpersonal skills

Education

Bachelor's degree with a strong data focus

Tools

CRM and campaign management tools like Braze

Excel

Job description

A leading food delivery service is seeking a Manager to oversee CRM campaigns and optimize the customer lifecycle. The ideal candidate will have 3-4 years of experience in digital marketing, strong data and Excel skills, and be comfortable working in a fast-paced environment. You will manage budgets, lead a team, and drive user retention strategies. The role offers opportunities for professional growth and a collaborative workspace in Dubai.