Crew Member - Yas Mall

Shamal Holding; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A diversified investment firm is seeking a Crew Member for their Yas Mall Branch. This role involves delivering exceptional customer service while maintaining a clean and safe environment. Responsibilities include using the cash register accurately, following food safety practices, and supporting fellow team members. Ideal candidates should have at least 1 year of experience in a similar role and a High School Diploma or equivalent.

Qualifications

• Minimum of 1 year experience as a service crew or in a similar role.
• Excellent customer service skills.

Responsibilities

• Ensure delivery of the highest level of customer service.
• Maintain operational and kitchen areas.
• Use company cash register accurately.
• Support other restaurant employees.

Skills

Customer service

Teamwork

Time management

Education

High School Diploma or equivalent

Job description

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai’s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.

This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we’re in search of a Crew Member for our Yas Mall Branch. In this role you will deliver an exceptional customer experience every time. Crew Members will be trained in different positions in the restaurant. Some of these areas may include Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings.

• Ensure delivery of the highest level of customer service in a clean and safe environment and attempt to resolve simple customer queries and refer difficult customer queries to Managers.
• Adhere to brand standards at all times and keeping up to date with Five Guys University courses.
• Be aware of the goals and targets of the restaurant and actively input efforts to achieve these.
• Maintain operational and kitchen areas to exceed customer cleanliness and comfort including restocking of workstations, upkeep of restroom and terrace areas, and any other daily cleaning tasks as assigned by the Line Manager.
• Follow basic essentials - uniforms, grooming and punctuality and strictly follow all food safety, sanitation and hygiene requirements and practices.
• Use the company cash register accurately and maintain proper control of company assets.
• Works as a team member to support other restaurant employees with their duties.
• Carry out any other reasonable task as assigned by the management.

Preferred Educational Qualifications And Professional Certifications

• High School Diploma or equivalent

Experience

• Minimum of 1 year experience as a service crew or on a similar role, excellent customer service

For more information about Shamal, please visit our LinkedIn page https://www.linkedin.com/company/shamalholding/

Note Due to a high influx of profiles, only shortlisted candidates will be contacted