Coordinator, Royal Club Services (Russian Speaker)

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality destination in Dubai is seeking a Coordinator for the Royal Club Services. The ideal candidate should have at least 1 year of experience in luxury hospitality and proficiency in a hotel reservations system. Excellent communication skills and the ability to converse in Russian or other languages are essential. This role involves coordinating daily operations, ensuring VIP guests receive professional service, and maintaining effective team communication. Join a creative and warm-hearted team committed to providing extraordinary guest experiences.

Qualifications

• Minimum 1 year experience in a similar role within luxury hospitality.
• Familiarity with hotel reservations systems such as Opera.
• Passion for service delivery and excellent communication skills.

Responsibilities

• Coordinate daily operations of Royal Club Services team.
• Ensure VIP and Royal Club guests receive professional service.
• Maintain effective communication between Royal Club Team and other departments.

Skills

Customer service

Communication skills

Knowledge of hotel reservations systems

Russian language proficiency

Job description

Coordinator, Royal Club Services (Russian Speaker)

(17551)

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world’s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award‑winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

To assist and coordinate the daily operation of the Royal Club Services team. Ensure all VIP, Royal Club & Suite guests always receive a professional and courteous service as per resort’s standards. Maintain efficient and effective flow of information with guests and all internal departments. Ensure proactive communication between Royal Club Team, Front Office Team and Hotel leadership. Assist in the daily operations of Royal Club Services ensuring resort standards are adhered to and maintained by all team members.

About You

Ideal candidate has minimum 1 year experience in a similar role within the luxury hospitality. Familiar with hotel reservations system as Opera or similar. A successful applicant must demonstrate a true passion for service delivery and have excellent communication skills. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, French, or German is advantageous.

Atlantis Dubai is an iconic entertainment destination comprised of two world‑class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.

Join a team that is adventurous, creative, warm‑hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.