Coordinator Performance - UAE National

Talabat; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading food delivery service based in Dubai is looking for a Coordinator to support the Performance Team. The successful candidate will manage day-to-day activities, coordinate cross-functional projects, and provide insights to assist in decision-making. Required qualifications include a Bachelor's degree and 2-3 years of experience in the food or grocery tech industry. Proficiency in Google Suite tools and strong communication skills are essential. This role is vital for enhancing operational efficiency and supporting the Managing Director.

Qualifications

• 2-3 years of experience in the food/grocery tech industry is highly preferred.
• Effectively outline and present ideas in English.

Responsibilities

• Support in managing day-to-day activities including monitoring performance.
• Assist in managing schedules and communications for the Managing Director.
• Collaborate to implement performance improvement plans.

Skills

Stakeholder Management

Communication Skills

Data Analysis

Coordination

Education

Bachelor's Degree in a relevant field

Tools

Google Suite (GDoc, GSheet, GSlides, GForms)

Job description

About the opportunity

As a Coordinator supporting the Performance Team, you'll play a pivotal role in managing day‑to‑day activities, coordinating cross‑functional schedules and projects, developing preliminary insights, and supporting the Managing Director in daily tasks.

What’s on the menu?

• Support in Managing Day‑to‑Day Activities:
• Assist in monitoring and improving UAE NFV performance metrics across functions.
• Assist in extracting and manipulating data from various sources, including databases and spreadsheets, to support analytical tasks and reporting requirements.
• Provide preliminary insights and analyses to assist in decision‑making processes.
• Coordination and Support:
• Assist in managing schedules and communications for the Managing Director.
• Handle tasks such as organizing meetings, preparing agendas, and documenting minutes.
• Coordinate cross‑functional projects and initiatives to enhance operational efficiency.
• Performance Improvement:
• Collaborate with the team to monitor performance, identify performance gaps and raise flags as needed.
• Assist in implementing performance improvement plans to enhance overall efficiency.

What you need to be successful

What are we looking for?

• Bachelor's Degree in a relevant field
• 2-3 years of experience in the food/grocery tech industry is highly preferred.
• Proficiency in Google Suite tools such as GDoc, GSheet, GSlides, GForms, etc.
• Strong communication skills in English with the ability to effectively outline and present ideas.
• Experience in stakeholder management, with the ability to manage different types of stakeholders effectively.

Who we are

Who are we?

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

As Talabat continues to grow and keep ahead of the curve we have launched our very own end‑end grocery service across the MENA region: tMart