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A leading hotel chain in Dubai is seeking a dedicated individual to coordinate banquet events and ensure exceptional guest service. The role involves working closely with event coordinators, maintaining high safety standards, and fostering positive relationships with guests and colleagues. Ideal candidates will possess a high school diploma and at least one year of relevant experience in hospitality.
POSITION SUMMARY
Meet with the group coordinator/host(ess) prior to functions to make introductions and ensure all arrangements are agreeable. Read and analyze banquet event orders to gather guest information, determine proper setup timelines, and identify specific guest needs such as buffets, action stations, etc. Respond to and fulfill any special banquet event arrangements. Follow up to ensure compliance with these arrangements.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe conditions to the manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation. Communicate clearly and professionally with others and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with colleagues and support team efforts to reach common goals. Ensure adherence to quality standards and expectations. Read and verify information in various formats (e.g., small print). Visually inspect tools, equipment, or machines for defects. Stand, sit, or walk for extended periods, or for an entire shift. Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance. Navigate narrow, confined, or elevated spaces, and move over sloping, uneven, or slippery surfaces, including stairs and ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable duties as requested by supervisors.
PREFERRED QUALIFICATIONS
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued. Our strength lies in the rich blend of culture, talent, and experiences of our team. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other legally protected categories.
Required Experience:
IC