Coordinator – Corporate Concierge Services

Khidmah; Abu Dhabi; On-site; AED 100,000 - 130,000; Full time

Job summary

A leading service company in the UAE is seeking a Corporate Concierge Coordinator to act as the front-line ambassador, delivering exceptional service to employees and visitors. The successful candidate will assist with various tasks, from greeting guests to handling administrative support, ensuring a high-quality workplace experience. Ideal candidates will have 2-3 years of experience in customer service or hospitality, with strong communication skills and a service-first mentality.

Qualifications

• 2–3 years of customer service or hospitality experience in a corporate or luxury environment.
• Knowledge of hospitality industry standards.

Responsibilities

• Greet and assist employees, guests, and vendors at concierge desks.
• Escort VIP guests and visitors as needed.
• Provide assistance with meeting room bookings and transportation coordination.
• Support employees with minor administrative tasks.

Skills

Excellent verbal communication

Interpersonal skills

Professional presentation

Proactive service-first mindset

Attention to detail

Education

Diploma or degree in Hospitality

Job description

JOB PURPOSE

The Corporate Concierge Coordinator is the front-line ambassador of Aldar, delivering warm, professional, and personalized service to all employees and visitors. This role supports a range of administrative and lifestyle services that contribute to a high-quality workplace experience.

ROLES AND RESPONSIBILITIES

• Greet and assist employees, guests, and vendors at concierge desks with courtesy and professionalism.
• Escort VIP guests and visitors as needed to ensure a seamless experience.
• Provide assistance with meeting room bookings, local services, transportation coordination, and general queries.
• Support employees with minor administrative tasks (e.g., print requests, parcel handling, appointment bookings).
• Maintain an up-to-date knowledge of available perks, partnerships, and service offerings.
• Log and track concierge requests in a digital system to ensure timely resolution.

YOE / QUALIFICATIONS / SKILLS

EXPERIENCE

2–3 years of customer service or hospitality experience in a corporate or luxury environment.

FIELD OF EXPERIENCE

Hospitality

TECHNICAL AND INTERPERSONAL SKILLS

• Excellent verbal communication and interpersonal skills.
• Professional presentation and a proactive, service-first mindset.
• Ability to manage daily tasks with attention to detail and discretion.

QUALIFICATION

Diploma or degree in Hospitality, Customer Service, or related area preferred.