Controller - AOCC Terminal

Dubai Airports; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airport management organization in Dubai is looking for a Controller for the AOCC Terminal. This role is crucial for monitoring and controlling communication across airport operations while ensuring safety and security. With responsibilities for implementing operational plans and handling incidents, candidates should possess a diploma in aviation management and at least five years of relevant experience. Strong English proficiency and understanding of aviation safety regulations are essential to succeed in this dynamic environment.

Qualifications

• 5 years of experience in aviation operations.
• Knowledge of IATA/ACI safety and security practices.
• Strong command of English, both written and spoken.

Responsibilities

• Monitor and control communication for airport operations.
• Adjust operational tactics for smooth airport functioning.
• Handle incidents and crises at terminals.

Skills

International Civil Aviation Safety knowledge

Fluency in English

Business writing skills

Adaptability in a multi-cultural environment

Education

Higher Diploma / Diploma in Aviation engineering/Management

Job description

Controller - AOCC Terminal

Service & Operations

THIS IS WHERE SAFETY MEANS EVERYTHING

Thousands of aircraft movements every day. A complex network of road systems, taxiways, runways, aprons and lighting systems. No wonder the world’s busiest airports need a safe, secure and efficient airside environment. Airside Operations maintains and operates all airside infrastructure and implements new technologies that give us industry‑leading capacity and efficiency. They do all that in a live environment and put customer service at the heart of it all.

What you’ll deliver

• You’ll be responsible for monitoring & controlling the communication of the Airport operational activities and facilities.
• You’ll be responsible for monitoring and adjusting the implementation of the tactical plan of operation for Dubai Airports during operation to ensure smooth and safe operation.
• You’ll be responsible for all terminals for regular operations as well as incidents and crisis handling in either DXB or DWC.
• You will monitor processes in any of the applicable areas: Terminal, Forecourt, Baggage and DWC (Terminal, Baggage and Forecourt).
• You’ll ensure smooth Airport Operation through CCTV and other monitoring systems.

What you bring

• You need to have Higher Diploma / Diploma in Aviation engineering/Management/Related for overall 5 years experience.
• You will need knowledge of International Civil Aviation Safety and security practices as stipulated by IATA/ACI.
• You’ll need to be fluent in written and spoken English and strong business writing skills.
• You should have good knowledge of airline conditions of use and adaptable to work in multi‑cultural environment.

Life at Dubai Airports

Fast‑moving and fast‑growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.