Commercial Partnerships Manager Concierge Marketplace

Miray Holdings; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology firm in the UAE is seeking a Commercial Partnerships Manager to drive partnerships within their Concierge Marketplace. The ideal candidate will have over 5 years of experience in partnership management, strong negotiation skills, and a knack for strategic execution. Responsibilities include managing key partnerships, developing strategies to enhance the customer experience, and collaborating with various teams to innovate services. This role requires a self-starter attitude and a passion for customer experience innovation.

Qualifications

• 5+ years of experience in partnership management, business development, or sales within the Concierge, FinTech or luxury services industry.
• Strong negotiation and communication skills for building long-lasting relationships.
• Proven experience in executing successful partnership initiatives.

Responsibilities

• Identify, negotiate, and manage key partnerships in the luxury and concierge industry.
• Develop and implement partnership strategies to enhance customer experience.
• Collaborate with teams to create compelling offerings that leverage partnerships.

Skills

Partnership management

Business development

Negotiation skills

Communication skills

Analytical skills

Project management

Customer experience innovation

Job description

About Miray

At Miray Holdings, we’re not just another Software Tech company. We’re on a mission to revolutionize the Technology landscape.

From innovative banking solutions to cutting‑edge digital Concierge products, we’re transforming how people interact with money, lifestyle and Tech. Our Concierge Marketplace is at the forefront of this innovation, providing a seamless connection between our clients and personalized service offerings.

We strive to deliver convenience and luxury, making every transaction a delightful experience.

Careers at Miray suit those who want to make an impact, are comfortable getting uncomfortable, and are willing to take risks and win big.

If you’re someone who thrives on high accountability, possesses a start‑up spirit, and has a knack for industry‑savvy solutions, you’ll fit right in!

Position Objective

The Commercial Partnerships Manager will play a pivotal role in driving partnerships within our Concierge Marketplace. You will be responsible for establishing and maintaining relationships with service providers, enhancing our marketplace offerings, and creating an exceptional user experience. This role requires a combination of strategic vision and hands‑on execution in generating impactful partnerships that will propel our business forward.

Key Responsibilities

• Identify, negotiate, and manage key partnerships with service providers in the luxury and concierge industry.
• Develop and implement partnership strategies that align with our marketplace goals and enhance customer experience.
• Collaborate with marketing, sales, and product teams to create compelling offerings and campaigns that leverage partnerships.
• Monitor industry trends and competitor landscape to identify new opportunities for partnership growth.
• Establish metrics for success and report on the performance of partnerships to stakeholders.
• Facilitate training and onboarding for new partners to ensure alignment with our brand standards and expectations.
• Collaborate with partners to innovate new services and features that can be integrated into the marketplace.

Qualifications

• 5+ years of experience in partnership management, business development, or sales within the Concierge, FinTech or luxury services industry.
• Strong negotiation and communication skills, with the ability to establish rapport and build long‑lasting relationships.
• Proven experience in strategizing and executing successful partnership initiatives.
• Familiarity with the concierge services landscape and luxury market trends.
• Strong analytical skills with the ability to assess partnership outcomes and adjust strategies accordingly.
• Excellent project management skills, with a proven ability to manage multiple partnerships simultaneously.
• Self‑starter attitude with a passion for innovation in the customer experience.
• Bonus: Experience in startups or fast‑paced environments.