Collections AVP — Lead, Delinquency Recovery & Strategy

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 80,000 - 110,000; Full time

Job summary

A financial institution in the UAE is seeking a Collections Supervisor to manage a team responsible for the effective collection of delinquent accounts. This role involves developing strategies to minimize future loan delinquency and overseeing daily operations of the collections department. The ideal candidate will have at least 2 years of experience in collections, exceptional leadership skills, and a strong understanding of financial regulations. This is a full-time position with no remote work options.

Qualifications

• Minimum 2 years of experience in collections or financial services.
• Ability to manage 5–10 frontline representatives.
• Understanding of collection regulations and best practices.

Responsibilities

• Oversee daily operations of the collections department.
• Develop and implement strategies for effective debt collection.
• Manage a team of collection agents to meet targets.

Skills

Project management

Verbal communication

Analytical thinking

Problem-solving

Leadership

Education

Bachelor's degree in Finance

Tools

Microsoft Office Suite

Job description

A financial institution in the UAE is seeking a Collections Supervisor to manage a team responsible for the effective collection of delinquent accounts. This role involves developing strategies to minimize future loan delinquency and overseeing daily operations of the collections department. The ideal candidate will have at least 2 years of experience in collections, exceptional leadership skills, and a strong understanding of financial regulations. This is a full-time position with no remote work options.