Collection Specialist

Parker Connect; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment agency in Dubai is seeking a Collection Specialist. This role involves regular reconciliation of customer accounts, managing collections, and addressing receivable issues. The ideal candidate will be responsible for maintaining accurate client records and ensuring timely collections while coordinating with both internal teams and customers. This position requires strong organizational skills and attention to detail to support cash flow forecasting and report generation.

Responsibilities

• Conduct monthly reconciliation of customer portal and non-portal transactions.
• Send Statements of Account (SOA) regularly to clients.
• Ensure accurate registration of collected cheques in the PowerApps system.
• Arrange the collection of cheques and other documents via courier or personally.
• Track each cheque, SOR, and invoice for SOA reconciliation.
• Prepare monthly customer reconciliations.
• Manage debtors on a daily basis.
• Meet with customers regularly to ensure timely collections.
• Resolve all accounts receivable issues in coordination with internal and external teams.
• Update customer master data including contact details.
• Perform additional tasks as assigned by the Line Manager.
• Prepare cash flow forecasting reports on a monthly basis.

Job description

Collection Specialist

Our client is currently hiring for the position of Collection Specialist

Responsibilities

• Customer Portal & Non Portal Reconciliation twice a month
• Sending SOA regularly
• Follow up on correctly registering the collected cheques in PowerApps system
• Arranging the collection of Cheques / receipt / LC documents via courier or personally
• Proper tracking of each cheque, SOR and Invoice to be able to help in SOA reconciliation
• Preparation of Monthly Customer Reconciliations
• Debtors Management on day to day basis
• Meeting Customers on regular basis
• Responsibility for timely Collections from customers
• Resolve all AR issues liaising with internal and external team
• Update Customer Master Data (email, contact person, landline, mobile)
• All other works assigned by Line Manager
• Cashflow forecasting report monthly basis