CME - Customer Supply Chain Specialist

CanonEurope; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

Canon is seeking a Customer Supply Chain Specialist to manage partner orders and ensure compliance across the Middle East. You'll be responsible for enhancing customer experience and collaborating with various teams to ensure efficient order execution while adhering to local regulations.

Benefits

Support for professional development

Inclusive and equitable culture

Commitment to sustainability

Qualifications

• At least 4 years of experience in a similar role.
• Fluency in written and spoken English; Arabic is an advantage.

Responsibilities

• Enhance customer experience by serving as a direct contact for logistics inquiries.
• Ensure regulatory compliance and improve order fulfillment efficiency.

Skills

Business acumen

Customer focus

Collaboration skills

Change management capability

Result orientation

Education

Bachelor's degree in Supply Chain or related field

Tools

MS Office (Word, Excel, PowerPoint)

Job description

The Customer Supply Chain Specialist is responsible for managing partner orders and direct operations across the Middle East, ensuring the timely and accurate dispatch of goods. This role is critical in maintaining compliance with local and importing country trade regulations, including the preparation of all required documentation. It involves close collaboration with finance and business teams to ensure seamless order execution, while also serving as a key point of contact for customers to address logistics-related queries and requests.

What we give

With Canon, you'll receive support and encouragement to grow from people who share your ambition. We invest in your professional development to help you learn and progress in your role. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon, we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive both personally and professionally.

Canon also demonstrates a strong commitment to sustainability, guided by our Kyosei philosophy of living and working together for the common good, focusing on reducing environmental impact and creating opportunities for positive social contributions.

Key Responsibilities

• Enhance customer experience by serving as a direct contact for logistics inquiries, improving responsiveness and satisfaction
• Align cross-functional teams
• Ensure regulatory compliance
• Reduce operational risk and missed revenue by handling high-volume, detail-driven tasks
• Improve order fulfillment efficiency

What we ask

• Bachelor's degree in Supply Chain or related field
• At least 4 years of experience in a similar role
• Fluency in written and spoken English; Arabic language skills are an advantage
• Proficiency with MS Office applications (Word, Excel, PowerPoint)
• Knowledge of contract billing and handling
• Ability to work independently, meet strict deadlines, and prioritize workload effectively

You will need

• Business acumen
• Customer focus
• Collaboration skills
• Change management capability
• Result orientation

Canon is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, national origin, sex, disability, age, veteran status, or other protected status as required by law.

Required Experience: Unclear seniority level.