Cluster Director of Talent & Culture

AccorHotel; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A prominent hotel chain in Dubai seeks a Talent & Culture leader to oversee HR operations. Responsibilities include managing budgets, recruitment, and promoting colleague relations. The ideal candidate should have at least five years of HR experience in hospitality, a relevant degree, and strong interpersonal skills. This full-time position offers no remote work options. Join a dynamic team focused on enhancing employee experiences in a vibrant cultural environment.

Qualifications

• A minimum of five years HR experience ideally within the hospitality sector.
• In-depth understanding of HR best practices and employment legislation.
• Strong knowledge of recruitment processes.

Responsibilities

• Lead and oversee the daily operation of the Talent & Culture Department.
• Effectively manage the annual Talent & Culture Budget.
• Promote positive Colleague relations.

Skills

Exceptional communication

Interpersonal skills

Leadership abilities

Problem-solving

Attention to detail

Education

Bachelor's degree in Human Resources or related discipline

Professional HR certification

Tools

HRIS platforms

Job description

• Lead and oversee the daily operation of the Talent & Culture Department as well as play a critical role in the implementation of the hotels human resources strategy;
• Assess organizational needs develop aligned human resource solutions and implement strategies in the areas of employee relations total rewards recognition administration and Colleague wellness;
• Promote positive Colleague relations through an environment that encourages open communication trust mutual respect and fun;
• Effectively manage the annual Talent & Culture Budget;
• Prepare and implement strategic activities to attract and retain talent to the property;
• Establish relationships with local schools and colleges/universities;
• Lead Talent & Culture social media initiatives to promote the property as the best place to work;
• Lead the recruitment & selection process of all leadership positions;
• Monitor and align staffing to business needs;
• Assist in monitoring present and future trends in the local labor environment and make appropriate recommendations;
• Strong labor relations mediation and negotiations skills with a proven track record;
• Follow and implement all Company and brand established onboarding procedures which ensure new employees feel welcome and all team members are prepared for the new colleagues arrival;
• Co-ordinate and conduct Company and brand specific orientation and training programs;
• Organize annual performance review process in line with Company policies procedures and Leadership Competency/Capability Framework;
• Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague surveys;
• Work with line managers to analyze performance by identifying areas for improvement;
• Create an environment which supports open ongoing feedback and coaching to enhance performance;
• Establish/ implement retention strategies to fulfill succession planning and business objectives;
• Provide a safe working environment by ensuring local regulations are upheld for workplace health and safety.

Qualifications :

• A bachelors degree in Human Resources or a related discipline; professional HR certification is highly regarded.
• A minimum of five years HR experience ideally within thehospitality sector.
• In-depth understanding of HR best practices with strong knowledge of employment legislation and regulatory frameworks.
• Exceptional communication interpersonal and leadership abilities with a polished and professional demeanor.
• Proficient in HRIS platforms and related technologies with a commitment to leveraging systems to enhance efficiency and service.
• Proven ability to form trusted relationships with internal stakeholders and external partners.
• A genuine passion for people and a commitment to delivering excellence in guest and employee experiences.
• Strong attention to detail focused on doing things accurately and to a high standard.
• Able to solve problems and stay calm in busy fast-paced situations.
• Reliable and trustworthy when handling private or sensitive information.

Remote Work : No

Employment Type : Full-time