Cloud Technical Account Lead

AL Marwan General Contracting Company; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading cloud services provider is seeking a Technical Account Management Lead to oversee customer engagement and cloud product adoption. The ideal candidate will manage a team of Technical Account Managers and collaborate with stakeholders to drive successful cloud migrations. Required qualifications include a Bachelor's degree in a relevant field and 5 years of customer-facing experience. This position involves approximately 25% travel, both domestically and internationally, to ensure customer success and relationship management.

Qualifications

• 5 years of experience in customer-facing roles.
• Eligible to obtain US Government Top Secret Security Clearance.
• Experience supporting cloud operations.

Responsibilities

• Manage a team of Technical Account Managers.
• Interact with partner leads and stakeholders.
• Oversee successful migrations to cloud solutions.

Skills

Customer engagement expertise

Cloud operations support

Interfacing with executive stakeholders

Technical implementation driving

Education

Bachelor's degree in Computer Science, Engineering, or related field

MBA or Master's degree

Job description

A leading cloud services provider is seeking a Technical Account Management Lead to oversee customer engagement and cloud product adoption. The ideal candidate will manage a team of Technical Account Managers and collaborate with stakeholders to drive successful cloud migrations. Required qualifications include a Bachelor's degree in a relevant field and 5 years of customer-facing experience. This position involves approximately 25% travel, both domestically and internationally, to ensure customer success and relationship management.