Client Success Lead - Payments & Adoption

Visa; Dubai; Hybrid; AED 300,000 - 400,000; Full time

Job summary

A leading payment solutions company is looking for a Manager Specialized Client Success in Dubai. This individual contributor role involves driving client adoption and optimizing performance through collaboration with account teams and delivering strategic insights. Seeking a professional with over 10 years of experience in technology or financial services and proficiency in data analytics. This position offers a hybrid work model, focusing on building strong client relationships and supporting product strategies.

Qualifications

• 10+ years in technology, financial, or information services; 8+ in payments industry.
• Experience in payment cards operations and complex client services.
• Strong relationship skills with stakeholders across various levels.

Responsibilities

• Accelerate product adoption and improve performance for assigned product family.
• Drive Client Success outcomes in alignment with Visa's business agenda.
• Collect product feedback and prioritize enhancement requests.

Skills

Client relationship building

Data analytics

Presentation skills

Technical skills

Critical thinking

Education

Bachelor's degree or equivalent

Job description

A leading payment solutions company is looking for a Manager Specialized Client Success in Dubai. This individual contributor role involves driving client adoption and optimizing performance through collaboration with account teams and delivering strategic insights. Seeking a professional with over 10 years of experience in technology or financial services and proficiency in data analytics. This position offers a hybrid work model, focusing on building strong client relationships and supporting product strategies.