Client Relations Executive – Corporate Services (Dubai HQ, Global Market)

PFSER CONSULTING-FZCO; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A corporate services firm in Dubai is seeking a Client Relations Executive to manage client inquiries and support throughout the onboarding process. The ideal candidate has 3-5 years of experience in a client-facing role and a degree in Law or Business Administration. This position offers a competitive salary, structured training, and career progression opportunities within an international and multicultural environment.

Benefits

Competitive base salary with performance-based incentives

Structured training in corporate services and compliance

Clear career progression opportunities

Qualifications

• 3-5 years of experience in a client-facing or sales support role.
• Native or C1 level in English, both written and spoken.
• Excellent interpersonal and communication skills with a polished, professional presence.
• Strong organizational skills and ability to manage multiple client requests.

Responsibilities

• Serve as the front-office representative for incoming leads.
• Handle client inquiries and escalate to specialists when necessary.
• Guide clients throughout the onboarding process.

Skills

Interpersonal skills

Communication skills

Organizational skills

Customer relationship management

Education

Bachelor’s degree in Law, Business Administration, International Relations

Tools

CRM systems

Job description

Role Overview

As a Client Relations Executive, you will be the first point of contact for potential and existing clients. You will manage inbound inquiries, qualify prospects, and ensure clients receive accurate information about our services. Working in close collaboration with our legal, compliance, and business development teams, you will support clients throughout the onboarding process and ensure they feel valued and well-served.

Your role is critical to shaping the client’s first impression of our company. Professionalism, responsiveness, and attention to detail are essential.

Key Responsibilities

• Serve as the front-office representative for incoming leads (phone, email, in-person, and online)
• Handle initial client inquiries, provide basic information about services, and escalate to specialists when needed
• Qualify and assess potential clients before passing them to the business development team
• Guide clients through the onboarding process, ensuring compliance with internal procedures
• Maintain and update client records in CRM systems
• Ensure smooth communication and coordination between clients and internal teams (legal, compliance, consulting)
• Assist in organizing client meetings, follow-ups, and documentation requests
• Represent the company with a professional appearance and manner at all times

Mandatory Requirements

We require (applications without these will not be considered):

• 3-5 years of experience in a client-facing or sales support role (front office, customer relations, corporate services, consulting, or legal services preferred)
• English: Native or C1 level (written and spoken)
• Bachelor’s degree in Law, Business Administration, International Relations, or a closely related discipline
• Excellent interpersonal and communication skills with a polished, professional presence
• Strong organizational skills and ability to manage multiple client requests simultaneously
• Demonstrated ability to work independently and take initiative in a fast-paced environment

Skills

Preferred Qualifications

(not mandatory, but highly valued)

• Previous experience in a Corporate Service Provider, consulting firm, financial services, or law firm
• Understanding of corporate services, company formation, or compliance processes
• Knowledge of international business and cross-border client needs
• Additional language skills (Arabic, Mandarin, or European languages)

What We Offer

• Competitive base salary with performance-based incentives
• Structured training in corporate services, compliance, and international business
• Clear career progression opportunities within our global organization
• International exposure through working with clients across Europe, MENA, and Asia
• A modern office environment in Dubai with supportive and multicultural colleagues
• The chance to build a professional career in the corporate services industry with real long-term growth potential
• Opportunities for relocation to our offices in other countries as part of career development within the Group