CCTV Operator

AccorHotel; Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Fujairah is seeking a skilled CCTV Operator to monitor surveillance displays and ensure security compliance. The role requires at least 2 years of experience in a similar position, with certification in CCTV systems. Responsibilities include monitoring human traffic, documenting incidents, and reacting quickly to alarms. Ideal candidates will possess strong teamwork skills and the ability to work under pressure, ensuring safety in a fast-paced environment.

Qualifications

• At least 2 years of experience in a similar role.
• Ability to monitor CCTV systems effectively.
• Experience in security log maintenance.

Responsibilities

• Monitor CCTV displays for suspicious activities.
• Record incidents in the Security Log Book.
• Respond promptly to alarms and alerts.

Skills

Vigilance

Ability to work under pressure

Team collaboration

Professional presentation

Reliability

Education

Certification in CCTV from DPS or PSBD

Tools

Microsoft Windows

Job description

Responsibilities

Vigilance: The CCTV operators shall, when operating the CCTV room, be responsible for monitoring CCTV displays to detect:

• Human traffic entering or leaving the hotel, particularly criminal or undesirable elements.
• Illicit movements of goods, particularly those leaving the hotel premises.
• Misdemeanors committed by staff.
• Any other unusual activities.

Maintenance ensuring CCTV equipment is in good working condition when taking over duty. In the event of any:

• Malfunction: Record in the Security Log Book for follow‑up action by the supervisor or assistant. DO NOT attempt to meddle with any equipment.
• Blank screens on CCTV monitors: Indicative of malfunction, theft or sabotage of the camera. Promptly alert and direct the nearest security personnel to investigate and determine the cause.
• Recording details of incidents and actions taken in the Security Log Book.
• Taking prompt action via walkie‑talkie or phone to alert the supervisor, concierge and engineering department if any lift is jammed, as indicated on the Lift Supervisory Panel.
• Informing the field officer of their meal relief roster as prepared by the supervisor in the Security Log Book, and granting any requested emergency relief.
• Redeploying field officers as scheduled per instructions from the security manager or in‑charge security.
• Granting emergency relief to field officers.
• Acting promptly on anti‑robbery alarms via walkie‑talkie to alert and direct the supervisor to the scene of activation, and calling the security manager.
• Reporting via phone or radio:
  • Reception check‑in counter to the security room if required.
• Fire exit security alarm monitoring and recording the time, date and location of activation in the Security Log Book for collation and setting a MouseTrap to apprehend the culprit.

Qualifications

• Previous experience of at least 2 years in the same field.
• Certification in CCTV from DPS or PSBD.
• Computer literate in Microsoft Windows applications.
• Professional presentation.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast‑paced environment.
• Ability to work cohesively as part of a team.

Remote Work

No

Employment Type

Fulltime