Career Services Call Centre Specialist

Info Resume Edge; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading career development provider in Dubai is looking for a motivated Call Centre Executive to provide exceptional customer service. Responsibilities include answering inquiries, scheduling appointments, and maintaining customer records. The ideal candidate should have a high school diploma and at least one year of customer service experience, along with strong communication skills. A supportive work environment with benefits is offered to encourage personal and professional growth.

Benefits

Competitive salary

Benefits package

Opportunities for career growth

Qualifications

• Minimum of 1 year experience in a customer service or call centre role.
• Strong written communication skills are essential.
• Proficient in using CRM software relevant to the role.

Responsibilities

• Answer incoming calls and respond to customer inquiries timely.
• Provide information about services and assist in service selection.
• Schedule appointments for writers and career coaches.

Skills

Customer service skills

Excellent verbal communication

Problem-solving abilities

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

A leading career development provider in Dubai is looking for a motivated Call Centre Executive to provide exceptional customer service. Responsibilities include answering inquiries, scheduling appointments, and maintaining customer records. The ideal candidate should have a high school diploma and at least one year of customer service experience, along with strong communication skills. A supportive work environment with benefits is offered to encourage personal and professional growth.