Call center operator

Abroad Work; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A recruitment agency in Ajman seeks a Call Center Operator to join their team. The ideal candidate will have experience in customer service and call center operations, be comfortable with English, and efficiently handle inquiries and complaints. This contract position does not provide accommodation. Submit applications if you're capable of multi-tasking in a fast-paced environment.

Qualifications

• Experience in customer service and call center operations.
• Ability to multi-task and work in a fast-paced environment.
• Comfortable handling customer complaints and inquiries.

Responsibilities

• Answering incoming calls from customers.
• Responding to customer inquiries professionally.
• Accurately entering customer data into the system.
• Maintaining customer relations by providing helpful solutions.
• Resolving complaints efficiently.
• Following up on customer inquiries.

Skills

Customer service experience

Call center operations

Multi-tasking

English speaking

Job description

Call center operator vacancy in Ajman UAE

We are looking for a Call Center Operator to join our team in Ajman, UAE. The successful candidate must have a biometric passport and be comfortable with English speaking roles. Indians are preferred but not mandatory. This is a contract job and does not include accommodation.

The ideal candidate will have experience in customer service and call center operations. They must be able to multi-task and work efficiently in a fast-paced environment. They should also be able to handle customer complaints and questions while accurately entering data into our system.

Responsibilities

• Answering incoming calls from customers
• Responding to customer inquiries in a polite and professional manner
• Accurately entering customer data into our system
• Maintaining customer relations by providing helpful solutions to their queries
• Resolving customer complaints in an efficient manner
• Following up on customers after their inquiry has been addressed