Butlers Manager - Luxury Guest Experience Lead

Merex Investment Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality company based in the United Arab Emirates is seeking a Butlers Manager for Jumeirah Saadiyat Island. This role involves overseeing guest services operations, leading a team, and ensuring high levels of guest satisfaction. The ideal candidate will have 2-3 years of experience in luxury hospitality, strong leadership skills, and the ability to manage guest needs effectively. A competitive tax-free salary and various benefits are provided.

Benefits

Supportive work environment

Access to Learning & Development programmes

Colleague discounts on food and hotel stays

Comprehensive healthcare

Paid annual leave

Performance-based incentives

Qualifications

• 2-3 years of experience in luxury hospitality or butler services.
• Strong leadership and operational skills.
• Highly organized and discreet professional.

Responsibilities

• Oversee daily operation of Guest & Butler Services.
• Lead and develop the team to maximize productivity.
• Handle escalations and resolve guest concerns.

Skills

Leadership skills

Communication skills

Problem-solving abilities

Job description

A luxury hospitality company based in the United Arab Emirates is seeking a Butlers Manager for Jumeirah Saadiyat Island. This role involves overseeing guest services operations, leading a team, and ensuring high levels of guest satisfaction. The ideal candidate will have 2-3 years of experience in luxury hospitality, strong leadership skills, and the ability to manage guest needs effectively. A competitive tax-free salary and various benefits are provided.