Business Lead, Bpay (Fiat Wallet)

Binance; Dubai; On-site; AED 367,000 - 478,000; Full time

Job summary

A leading blockchain ecosystem is seeking an experienced Payment Operations Manager to design and develop its fiat wallet proposition. Responsibilities include conducting market research, developing GTM strategies for new payment products, and leading a talented team. The ideal candidate will have at least 5 years of experience in the fintech or cryptocurrency industry, with strong skills in payment management and analytics. Bilingual in English and Chinese is required for coordination with global partners.

Qualifications

• 5 years of experience in payment management within the fintech or cryptocurrency industry.
• Strong understanding of payments, Fiat, PSPS.
• Proven leadership skills and experience developing high-performing teams.

Responsibilities

• Design and develop the fiat wallet proposition.
• Conduct market research to identify trends in the payments industry.
• Develop comprehensive GTM strategies for payment products.

Skills

Payment management

Analytical skills

Leadership

Communication

Problem-solving

Education

Bachelor’s degree in Business Administration, Finance, Economics, or a related field

Master’s degree preferred

Tools

Market research

Analytics tools

GTM strategies

Job description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

• Proposition and planning: Design and develop the fiat wallet proposition and payments service, including developing everyday payments use cases and capabilities based on user demand
• Growth: Conduct market research and analysis to identify market trends, customer preferences, and competitive landscape in the payments industry. Utilise analytics to inform decision‑making and identify opportunities for growth
• Go-to‑market: Develop comprehensive GTM strategies for new payment products, features, and initiatives. Coordinate with marketing, sales, and business development teams to ensure effective execution of GTM plans and drive user adoption
• Business development: Develop plans and creative solutions to drive Retail, HNWI, and Corp/ Institutions volumes and balances via the Fiat wallet, collaborating with internal stakeholders and external users, creating new revenue streams
• Partner development: Manage relationships and develop new relationships with Banks, Credit and Financial Institutions, and Payment service providers, to drive improved payments network, competitive pricing, and worldwide coverage of global and local pay‑in/out methods
• Performance Monitoring: Establish and own key performance indicators and metrics to measure and monitor the performance and successes, analysing data to identify trends, issues, and executing opportunities for improvement
• Develop and execute plans to enhance payment operations efficiency, scalability, and reliability, improving processes to streamline reduce cost, and enhance user experience
• Regulatory Compliance: Work with regulatory colleagues to ensure compliance with relevant regulatory requirements and industry standards governing payments
• Team Leadership: Lead and motivate a team of payment operations professionals, providing guidance, support, and mentorship to achieve departmental goals
• Collaborate and drive teams across Product, tech, business, growth/marketing, communications, finance, to achieve result

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field. Master’s degree preferred
• Proven experience (5 years) in payment management within the fintech or cryptocurrency industry, with a strong understanding of payments, Fiat, PSPS, analytics, market research, GTM strategies, and project execution
• Demonstrated leadership skills, with experience leading and developing high‑performing teams
• Strong analytical and problem‑solving abilities, with the ability to leverage data‑driven insights to drive business and operations improvements and inform strategic decision‑making
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders
• Results‑oriented approach, with a focus on delivering measurable outcomes and driving continuous improvement
• Ability to thrive in a fast‑paced and dynamic environment, adapting quickly to change and managing competing priorities effectively
• Passion for blockchain technology and cryptocurrencies, with a genuine interest in revolutionising the global financial system
• Bilingual English and Chinese are required to be able to coordinate with overseas partners and stakeholders.