Business Development and Operations Manager

Braxtone Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading insurance firm in Dubai is seeking a professional with 5-10 years of experience in insurance, loss adjusting, or claims handling. The role involves developing strong relationships with insurers and managing business generation and client retention. Ideal candidates will have a bachelor's degree in relevant fields and strong communication skills. Professional qualifications are a plus. This position is critical for maintaining market expansion and ensuring client satisfaction.

Qualifications

• 5-10 years of experience in insurance, loss adjusting, claims handling, underwriting, or insurance broking.
• Professional qualifications preferred in insurance.
• Training in claims management or loss adjusting is an advantage.

Responsibilities

• Develop and maintain relationships with insurers and brokers.
• Responsible for business generation and client retention.
• Translate technical expertise into commercial value.

Skills

Insurance expertise

Relationship management

Claims processes knowledge

Commercial negotiation

Communication skills

Education

Bachelor's degree in Insurance, Risk Management, Business Administration, Engineering, or Law

Professional insurance qualifications (e.g. CII / ACII / FOR / AllI / ANZIIF)

Job description

Responsibilities and Skills

• Strong background in insurance / loss adjusting / claims with 5-10 years relevant industry experience
• Proven ability to develop and maintain relationships with insurers, reinsurers, brokers, and corporates
• Good understanding of claims processes, policy wordings, exclusions, and adjuster services
• Responsible for business generation, client retention, and market expansion
• Skilled in commercial negotiations, proposals, presentations, and fee structures
• Ability to translate technical loss adjusting expertise into commercial value for clients
• Excellent communication skills, professional credibility, and knowledge of local (UAE/GCC) insurance market

Education and Experience Requirements

• Bachelor's degree in Insurance, Risk Management, Business Administration, Engineering, or Law
• Professional insurance qualifications preferred (e.g. CII / ACII / FOR / AllI / ANZIIF)
• Formal training in claims management or loss adjusting is an advantage

Minimum Level of Experience and/or On the Job Training

• Minimum 5-10 years' experience in insurance, loss adjusting, claims handling, underwriting, or insurance broking
• Prior hands on exposure to claims handling or loss adjusting assignments is essential.
• Familiarity with loss adjusting reports, service standards, and turnaround requirements.,
• collection skills for manging the portfolio.