Boutique Director

Dreamztech Private LImited; Dubai; On-site; AED 100,000 - 120,000; Full time

Job summary

A luxury watch retailer in Dubai is seeking a Boutique Manager to lead a team delivering exceptional client experiences. Responsibilities include maintaining brand proficiency, enhancing client interactions, driving business performance, and ensuring operational excellence. The ideal candidate has at least 5 years of managerial experience in the luxury watch industry, strong interpersonal and team management skills, and is fluent in English. Arabic is a plus. This role offers a unique opportunity to shape client experiences in a premier brand environment.

Qualifications

• Minimum 5 years of managerial experience in the luxury watch industry.
• Proven track record in managing client relationships and delivering top-quality service.
• Fluent in English; Arabic language skills are a plus.

Responsibilities

• Maintain high brand and product knowledge, guide team on industry trends.
• Create a positive atmosphere, develop client relationships, ensure personalized service.
• Communicate sales objectives, drive business growth, collaborate with stakeholders.
• Lead and inspire the team, provide coaching, deploy training programs.
• Manage client data accurately, comply with data protection regulations.

Skills

Managerial experience in luxury watch industry

Client relationship management

Fluent in English

Interpersonal skills

Organizational skills

Customer management

Team management

Job description

The role requires a seasoned professional with a keen understanding of the luxury watch industry to lead a team in delivering exceptional client experiences. As the Boutique Manager, you will be responsible for maintaining brand proficiency, enhancing client interactions, driving business performance, managing the team effectively, and ensuring operational excellence.

Key Responsibilities

• Maintain the highest level of brand and product knowledge, monitor industry trends, and guide the team to provide valuable insights to clients
• Create a positive atmosphere, develop client relationships, and ensure clients receive personalized recommendations and service
• Communicate sales objectives, drive business growth, and collaborate with stakeholders to maximize sales efficiency
• Lead and inspire the team, provide coaching and feedback, deploy training programs, and ensure compliance with company policies
• Manage client data accurately, comply with data protection regulations, and provide proper activation plans for the boutique

Requirements

• Minimum 5 years of managerial experience in the luxury watch industry
• Proven track record in managing client relationships and delivering top-quality service
• Fluent in English, Arabic language skills are a plus
• Strong initiative, interpersonal, organizational, customer management, and team management skills