Billing Officer

NMC Healthcare; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in the UAE is seeking an experienced administration professional to manage billing and claims processing. The role requires strong organizational skills, effective communication, and a minimum of two years’ experience. Candidates should have a Bachelor's degree in Commerce or Business Administration, with knowledge of cash billing procedures preferred. Proficiency in Microsoft Office is essential. This full-time position offers an opportunity to work in a dynamic healthcare environment.

Qualifications

• Bachelor of Commerce, Business Administration, or any related degree; paramedical or coding knowledge is an advantage.
• Minimum of two years’ experience.
• Knowledge of cash billing procedures.

Responsibilities

• Manage account balances to discover outstanding debts or inconsistencies.
• Collect all information needed to calculate bills receivable.
• Check data input in the accounting system for accuracy.
• Submit bills on DOH as per their requirements.

Skills

Communication skills

Organizational skills

Proficiency in Microsoft Office

Knowledge of cash billing procedures

Education

Bachelor of Commerce or Business Administration

Tools

MS Office

Job description

Checks and compiles all Insurance claims before submitting them to the respective payers and insurance companies, using coded data to finalize and submit claims to insurance companies.

Responsibilities

Manage account balances to discover outstanding debts or inconsistencies

Collect all information needed to calculate bills receivable (order amounts, discount rates, etc.)

Check data input in the accounting system to ensure accuracy of the final bill

Issue invoices and bills, and send them to customers through various channels (mail, email, etc.)

Issue customer account statements periodically or whenever necessary

Receive payments through various methods (cash, online payments, etc.) and verify credibility

Send payment reminders and contact customers when required

Update accounting records with new payments, balances, and customer information

Answer questions and handle customer complaints regarding bills

Finalize bills after verifying with coders

Maintain discount form filings along with other departments

Submit bills on DOH as per their requirements

For pharmacy claims, check transactions according to TPA/payer, member ID, card validity, coverage, approvals/LPO, insurance plan, refunded transactions, etc.

Ensure claims are appropriately dispatched by obtaining acknowledgment slips or verifying with the regulatory post office using the facility license number

Prepare required monthly reports upon request

Perform any other duties assigned by the HOD within the job scope

Comply with all OSH and infection control policies, standards, and procedures

Work in accordance with documented OSH procedures and specific responsibilities

Be familiar with emergency and evacuation procedures

Notify OSH hazards, incidents, near misses, and support in preparing risk assessments and incident reports

Comply with waste management procedures and policies

Attend applicable OSH/Infection Control training programs, mock drills, and awareness programs

Use appropriate personal protective equipment and safety systems

Qualifications

Bachelor of Commerce, Business Administration, or any related degree; paramedical or coding knowledge is an advantage

Minimum of two years’ experience

Knowledge of cash billing procedures

Proficiency in using computers and related software applications

Experience with MS Office (Word, Excel, PowerPoint)

Strong organizational skills

Effective communication and interpersonal skills for interacting with co-workers, supervisors, and customers

Job Info

• Job Identification 9617
• Job Category Administration
• Posting Date 11/27/2025, 02:05 PM
• Job Schedule Full time