Bilingual Real Estate CS Pro — Immediate Start

Kaizen Asset Management Services; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier property management firm in Dubai is seeking a highly skilled Customer Service Representative to enhance its team. The role requires proficiency in Arabic and English, along with a Bachelor's degree. The ideal candidate will provide exemplary service and have a background in customer service, preferably in the real estate sector. This position is ideal for Emirati Nationals and offers an opportunity to join immediately.

Qualifications

• Customer service experience, preferably in real estate or property management.
• Proficient in Microsoft Office (especially Excel) and CRM software.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Provide information about property management services, leasing options, and amenities.
• Address customer concerns and resolve issues effectively.
• Maintain records of customer interactions in the CRM system.
• Collaborate with other departments on customer requests.

Skills

Proficient in Arabic and English

Strong organizational skills

Problem-solving skills

Interpersonal skills

Education

Bachelor's degree in a relevant field

Must be an Emirati National with a Family Book

Tools

Microsoft Office

CRM software

Job description

A premier property management firm in Dubai is seeking a highly skilled Customer Service Representative to enhance its team. The role requires proficiency in Arabic and English, along with a Bachelor's degree. The ideal candidate will provide exemplary service and have a background in customer service, preferably in the real estate sector. This position is ideal for Emirati Nationals and offers an opportunity to join immediately.