Barista - Choix (by Chef Pierre Gagnaire) - InterContinental Hotel Dubai Festival City

IHG; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in the United Arab Emirates is seeking a Barista for Choix at InterContinental Hotel Dubai Festival City. The ideal candidate will deliver exceptional service, prepare a variety of beverages, and assist in training team members. Communication skills, a warm personality, and the ability to work collaboratively are essential. This role offers competitive salary and benefits, including room discounts and excellent training opportunities.

Benefits

Impressive room discounts

Excellent training opportunities

Support for wellbeing

Qualifications

• Strong communication skills and ability to work in a team.
• Knowledge of preparing and serving beverages, including Latte Art.
• Ability to maintain high cleanliness standards.

Responsibilities

• Deliver service to customers following brand standards.
• Take guest orders and make menu recommendations.
• Prepare and serve a variety of beverages.
• Assist with training beverage knowledge to the team.
• Resolve guest complaints and log them for follow-up.

Skills

Great communication skills

Ability to work in a team

Knowledge on how to make Latte Art

Warm and inviting personality

Ability to think calmly under pressure

Willingness to learn open-mindedly

Basic organization skills

Job description

Do you see yourself as a Barista for Choix (By Pierre Gagnaire) at InterContinental® HotelDubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state‑of‑the‑art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

Little taste of your day-to-day:

• Delivering service to our customers as per InterContinental standards as well as Pierre Gagnaire’s standards
• Taking guest orders and making menu recommendations as our go-to coffee expert
• Preparing and serving a wide variety of hot, cold, artisan and speciality beverages
• Assists to ensure trainings of beverage knowledge to entire team
• Provides customer service in accordance to standard operating procedures
• Keeping us well-supplied by ordering, receiving, and distributing essential stock
• Anticipates guests needs by following service behaviour
• Helping set exceptional cleanliness standards across all work areas and equipment
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Assists in the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Perform any reasonable tasks as instructed by Manager

What we need from you:

• Great communication skills
• Ability to work in a team and in different functions
• Knowledge on how to make Latte Art
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open‑mindedly
• Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
• Passion of food and curiosity
• Basic organisation skills in restaurant operation

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever‑growing global family.