Automotive Service Advisor Elevate Customer Experience

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive company in Dubai is seeking a Service Advisor to join their team. The ideal candidate will have 3–5 years of experience in an automotive dealership, with strong customer handling and communication skills. You will act as the key link between customers and the workshop, ensuring smooth service experiences and promoting services to achieve revenue targets. A diploma or bachelor's degree in Engineering is required for this position.

Qualifications

• 3–5 years of automotive dealership experience, with at least 3 years as a Service Advisor.
• Solid understanding of automotive service processes within a dealership environment.
• Strong customer handling and communication skills.

Responsibilities

• Welcome customers promptly and professionally.
• Prepare accurate repair orders and provide clear job explanations.
• Coordinate with the workshop team and obtain customer approvals.

Skills

Customer handling

Strong communication

Automotive service processes

Teamwork

Education

Diploma or Bachelor’s degree in Automobile or Mechanical Engineering

Tools

MS Office

ERP systems

Job description

A leading automotive company in Dubai is seeking a Service Advisor to join their team. The ideal candidate will have 3–5 years of experience in an automotive dealership, with strong customer handling and communication skills. You will act as the key link between customers and the workshop, ensuring smooth service experiences and promoting services to achieve revenue targets. A diploma or bachelor's degree in Engineering is required for this position.