Assistant Waiter/ Waitress

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain is seeking a dedicated service staff member to provide exceptional customer service in Dubai. Candidates should have a high school diploma and 1-2 years of experience in a public contact position, preferably in an upscale hotel. The role requires strong communication skills, the ability to multitask, and a commitment to cleanliness and order in the dining area.

Qualifications

• 1-2 years in a public contact position, preferably in a hotel.
• Strong verbal and written communication skills in English.
• Ability to work independently and as part of a team.

Responsibilities

• Provide friendly, courteous, and professional service.
• Maintain cleanliness and order of the restaurant area.
• Ensure good communication with management.
• Prepare and check tables before service.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Job description

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

Awondrous and striking landmark in Downtown District, designed by the award‑winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Provide friendly, courteous, and professional service at all times
• Ensure good communication with Management
• Maintain complete knowledge of all menu items
• Prepare and check tables before service
• Clear and reset tables
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
• Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
• Ensure that all cleaning duties are completed in allocated times to the Company standards
• Complete all opening and closing procedures
• Must be proficient in effective and efficient table maintenance
• Be assertive and attentive at ALL times
• Have thorough knowledge of all product and service procedures

Qualifications

• High School Diploma or equivalent required
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork