Assistant Outlet Manager—Drive Luxury Service Excellence

Mandarin Oriental Hotel Group Limited; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai seeks an Assistant Outlet Manager for its Noor Lounge. This role involves supporting the outlet manager in all operational aspects, ensuring high standards in customer service, and effectively managing restaurant operations. Candidates should have at least three years of relevant experience in a luxury setting, with proven leadership abilities. Opportunities for development and wellness benefits are offered, along with unique stay rewards. Join the team and thrive in a supportive environment.

Benefits

Complimentary stay in hotels worldwide

Learning and development programs

Health and wellness benefits

Qualifications

• 3 years’ experience as an assistant restaurant manager in a luxury hotel or high-end restaurant.
• Proven ability to support, motivate, and lead a diverse team.
• Experience in pre-opening restaurant operations is a must.

Responsibilities

• Support the Outlet Manager in operational aspects of the restaurant.
• Oversee daily operations and manage shifts effectively.
• Ensure customer satisfaction from arrival to departure.

Skills

Team Leadership

Customer Service

Operational Excellence

Communication Skills

Conflict Resolution

Education

Degree in Hospitality/Hotel Management

High School qualification

Tools

MS Office

Job description

A luxury hotel in Dubai seeks an Assistant Outlet Manager for its Noor Lounge. This role involves supporting the outlet manager in all operational aspects, ensuring high standards in customer service, and effectively managing restaurant operations. Candidates should have at least three years of relevant experience in a luxury setting, with proven leadership abilities. Opportunities for development and wellness benefits are offered, along with unique stay rewards. Join the team and thrive in a supportive environment.