Assistant Manager, Kids Club - Atlantis The Royal

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in Dubai is seeking an Assistant Manager for the Kids Club. In this role, you will oversee daily operations and ensure that activities meet resort standards. Your responsibilities include training team members and maintaining relationships with families. The ideal candidate has 2-3 years of supervisory experience in a related field and a passion for child supervision. This position offers an opportunity for growth in a vibrant environment.

Qualifications

• 2-3 years experience in a supervisory role.
• Experience in overseeing kids clubs or family entertainment.
• Ability to build relationships with team members and customers.

Responsibilities

• Oversee daily operations of the Kids Club.
• Ensure all activities adhere to resort standards.
• Conduct on-the-job training for team members.

Skills

Team leadership

Child supervision

Customer relations

Training and development

Job description

Assistant Manager, Kids Club - Atlantis The Royal

About The Role

As Assistant Manager, Kids Club your main responsibility is to oversee the daily operation and organization of the Atlantis Explorers Club and Nanny Services. You will ensure all activities and programs are adhered to as per resort standards and all children are attended to and monitored at all times.

Key Duties and Responsibilities

• Overseeing and ensuringall team members uphold the highest standards of professionalism and guest relations
• Preparingdepartmental schedules according to resort requirements.
• Carrying out on the job training of team members.
• Ensuringnannies are fully trained in handling children, preparing activities, handling incidents of bad behavior and emergencies indoors and/or outdoors.
• Being fully trained and educated in handling children of ages 4-12 ensuring that children are attended to in a correct manner as per resort standards.
• Overseeing and havingthorough knowledge of all toys, games, and activities available in the Kids Club ensuring all is in proper condition.
• Planningand carrying out theme parties and other special activities
• Arranging training, certification programs, refresher courses, as well asreviewing protocol procedures with immediate employees and nannies.

About You

We are looking for candidates with 2-3 years experience in a supervisory role. You should have solid background in a large facility, overseeing kids club, family entertainment or recreation activities. To succeed in this role you need to build good relationships with managers, peers, subordinates and customers as well as adapt interaction style based on the complexity and urgency of your tasks. As Assistant Manager you should develop your team members by providing challenge and opportunity for growth and be comfortable with providing positive and constructive feedback.