Assistant Front Office Manager – VIP Guest Experience Lead

Four Seasons Hotels and Resorts; Al Maryah Island; Hybrid; AED 60,000 - 120,000; Full time

Job summary

An international luxury hotel brand is seeking an Assistant Front Office Manager to oversee Front Desk operations and guest requests. This role requires a minimum of 2-3 years of experience in a similar position within a luxury setting. Responsibilities include training staff, handling guest complaints, ensuring guest satisfaction, and coordinating with other departments. The position offers a competitive salary, comprehensive benefits, and excellent training opportunities. Apply now to join a team committed to luxury service.

Benefits

Competitive Salary

Comprehensive benefits package

Complimentary accommodation at other hotels

Complimentary dry cleaning for uniforms

Complimentary employee meals

Excellent training and development opportunities

Qualifications

• Minimum 2-3 years experience in a similar role within a luxury brand.
• Can-do approach to tasks and responsibilities.
• Excellent communication skills.

Responsibilities

• Oversees the Front Desk operations and guest requests.
• Trains Front Desk team and supervises duties.
• Handles guest complaints and requests to ensure satisfaction.

Skills

Outgoing personality

High level of understanding of Rooms operations

Excellent interpersonal skills

Proficient in English

Job description

An international luxury hotel brand is seeking an Assistant Front Office Manager to oversee Front Desk operations and guest requests. This role requires a minimum of 2-3 years of experience in a similar position within a luxury setting. Responsibilities include training staff, handling guest complaints, ensuring guest satisfaction, and coordinating with other departments. The position offers a competitive salary, comprehensive benefits, and excellent training opportunities. Apply now to join a team committed to luxury service.