Arabic-Speaking Travel Ticketing & Reservations Expert

Pegas Touristik LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading travel arrangements company in Dubai is seeking a Ticketing & Reservation Agent who is fluent in Arabic and English. The role involves managing customer inquiries, processing bookings, and ensuring exceptional service. Ideal candidates will have at least 2 years of experience in ticketing and reservations in the travel industry, with proficiency in GDS systems. This position offers career development opportunities within an international setting.

Benefits

Career development opportunities

Exposure to global hotel chains

Dynamic work culture

Qualifications

• Fluency in Arabic and English, both written and spoken.
• Minimum of 2 years experience in ticketing and reservation within the travel industry.
• Strong customer service skills and excellent organizational abilities.

Responsibilities

• Handle ticketing and reservation requests for clients.
• Provide exceptional customer service addressing inquiries.
• Coordinate with airlines, hotels, and other travel partners.

Skills

Fluency in Arabic

Fluency in English

Customer service skills

Multitasking abilities

Tools

Global distribution systems (GDS) like Amadeus or Sabre

Job description

A leading travel arrangements company in Dubai is seeking a Ticketing & Reservation Agent who is fluent in Arabic and English. The role involves managing customer inquiries, processing bookings, and ensuring exceptional service. Ideal candidates will have at least 2 years of experience in ticketing and reservations in the travel industry, with proficiency in GDS systems. This position offers career development opportunities within an international setting.