Arabic-Speaking Front Desk Receptionist

Premier Inn Hotels LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Dubai seeks a motivated Hotel Receptionist to provide exceptional customer service and manage guest interactions. Responsibilities include welcoming guests, handling inquiries about room prices and promotions, processing reservations, and ensuring adherence to cash handling policies. The ideal candidate will have a year of hotel front-office experience, knowledge of Opera PMS, and fluency in Arabic. This position offers a competitive salary package, accommodation, and opportunities for career growth.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance (including dental)

Qualifications

• Minimum one year experience in Front Office department of a hotel.
• Proficient in Opera (PMS) software.
• Fluent in Arabic, both spoken and written.

Responsibilities

• Greet and welcome guests, providing a warm welcome in line with brand standards.
• Answer guest queries regarding promotions and local activities.
• Process payments and manage reservations efficiently.
• Communicate effectively with departments about guest requests and complaints.
• Maintain stock and supplies in the reception area.

Skills

Customer-oriented approach

Excellent communication skills

Strong attention to detail

Ability to work under pressure

Proactive organizational skills

Education

Minimum one year experience as Hotel Receptionist

Knowledge of Opera (PMS)

Arabic language speaking, writing, and reading

Job description

A leading hospitality group in Dubai seeks a motivated Hotel Receptionist to provide exceptional customer service and manage guest interactions. Responsibilities include welcoming guests, handling inquiries about room prices and promotions, processing reservations, and ensuring adherence to cash handling policies. The ideal candidate will have a year of hotel front-office experience, knowledge of Opera PMS, and fluency in Arabic. This position offers a competitive salary package, accommodation, and opportunities for career growth.