Arabic Receptionist for Healthcare

Ontime Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare organization in Dubai is seeking a friendly and professional Arabic Receptionist. In this role, you will be the first point of contact for clients, providing exceptional service while ensuring a welcoming environment. Responsibilities include managing phone inquiries, scheduling appointments, and assisting with patient check-ins. Ideal candidates should have proven experience in a reception role, be fluent in Arabic and English, and possess strong organizational and multitasking skills. This position offers a tax-free salary and benefits.

Benefits

Tax-free salary

Benefits

Qualifications

• Proven experience as a Receptionist, preferably in a healthcare setting.
• Fluency in Arabic and English with excellent communication skills.
• Proficiency in appointment scheduling and managing calendars.
• Familiarity with electronic medical records and healthcare software.

Responsibilities

• Greet and assist patients and visitors in a courteous manner.
• Manage phone calls and inquiries, providing accurate information.
• Schedule appointments and maintain the clinic's calendar efficiently.
• Assist with patient check-ins, including form completion.
• Ensure the reception area and waiting room are clean and organized.
• Handle billing inquiries, payments, and insurance verifications.
• Collaborate with clinical staff for streamlined patient service.
• Address patient inquiries and concerns with empathy.

Skills

Fluency in Arabic

Customer service orientation

Interpersonal skills

Organizational skills

Attention to detail

Multitasking ability

Job description

Description

Ontime Group is seeking a friendly and professional Arabic Receptionist to join our healthcare this role you will be the first point of contact for our clients providing exceptional service while ensuring a welcoming environment that aligns with our commitment to patient care.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner
• Manage phone calls and inquiries providing accurate information and directing calls as needed
• Schedule appointments and maintain the clinics calendar efficiently
• Assist with patient check-ins including form completion and updating electronic records
• Ensure that the reception area and waiting room are clean and organized
• Handle billing inquiries payments and insurance verifications
• Collaborate with clinical staff to ensure streamlined patient service
• Address patient inquiries and concerns with empathy and professionalism

Requirements

• Proven experience as a Receptionist preferably in a healthcare setting
• Fluency in Arabic and English with excellent communication skills in both languages
• Strong customer service orientation and interpersonal skills
• Proficiency in appointment scheduling and managing calendars
• Familiarity with electronic medical records and healthcare software
• Excellent organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Professional appearance and a positive demeanor

Benefits

Salary Benefits tax free