Appointment Setting Specialist - Training Sector

Zenspeak; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A professional training company in Ras al-Khaimah is seeking motivated Appointment Setting Specialists to join its dynamic sales team. Candidates must have a valid Emirates ID and be fluent in French. Responsibilities include managing inbound leads, qualifying prospects, and scheduling appointments. This role offers a permanent contract with a salary starting at 3,500 AED per month and potential commissions. Join a supportive team with clear growth opportunities.

Benefits

Transportation covered

Complete training

Growth opportunity

Collaborative team environment

Qualifications

• Valid Emirates ID mandatory.
• Fluent French is required.
• Motivated to perform and comfortable with phone communication.

Responsibilities

• Manage qualified inbound leads without cold calling.
• Schedule qualified appointments for the sales team.
• Ensure follow-up through CRM.

Skills

Fluent French

Proficiency in communication tools

Knowledge of CRM software

Time management

Excellent active listening

Tools

Salesforce

HubSpot

Office software

Job description

We are looking for motivated Appointment Setting Specialists to join our dynamic sales team specialized in the professional training sector.

Having a Valid Emirates ID and being Fluent French are mandatory

Your Main Responsibilities:

• Manage qualified inbound leads (no cold calling)
• Qualify prospects' needs via phone and our digital tools
• Schedule qualified appointments for our sales team
• Ensure rigorous follow-up through our CRM
• Manage your own portfolio of contacts with regular follow-up
• Collaborate with the team to optimize collective performance

Job Benefits:

• No prospecting → only qualified leads through our targeted advertising campaigns
• Transportation covered by the company
• Complete training on our internal method and market specifics
• Growth opportunity towards a sales/closer position
• An international, dynamic, and supportive team

Desired Profile:

• Valid Emirates ID mandatory
• Fluent French mandatory
• Comfortable with phone communication and motivated to perform
• Experience with a CRM (Salesforce, HubSpot, or similar) is a plus
• Autonomy, organizational skills, and initiative
• Experience in call centers, telemarketing, or sales is a plus, but not required
• Willingness to learn and fully commit

Employment Terms:

• Status: Permanent Contract (CDI) with 3-month probation period renewable once
• Start date: immediate
• Attractive compensation:
• Fixed monthly salary: 3,500 AED
• Commissions up to: 6,000 AED/month
• Total possible package: 9,500 AED/month
• Transportation covered
• Location: Ras Al Khaimah

What We Offer Additionally:

• Clear career path with potential growth into a sales position
• Complete administrative and technical support
• Best practices sharing within a collaborative team

Skills

Technical Skills:

• Proficiency in communication tools (phone, email, instant messaging)
• Knowledge of CRM software and lead management systems
• Office software skills (Excel, Google Sheets for KPI tracking)
• Ability to use video conferencing tools (Zoom, Teams, Google Meet)

Organizational Skills:

• Time management and task prioritization
• Rigor in follow-up and note-taking
• Ability to handle high daily call volume
• Adherence to processes and deadlines

Interpersonal Skills:

• Excellent active listening and empathy
• Ability to quickly build trust and rapport
• Comfort in asking the right questions for effective qualification
• Diplomatic objection handling