Application Specialist, Pharmacy Informatics

InterSystems; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A data technology provider is seeking an Application Specialist in Dubai to ensure effective implementation of healthcare solutions. The role requires expertise in Pharmacy, excellent communication, and experience in conducting training workshops. Candidates should have at least 3 years in healthcare, knowledge of EMR systems, and a relevant Pharmacy degree. This position may require travel to customer sites for project work, driving maximum benefits from solutions while minimizing customer-specific alterations.

Qualifications

• 3 years experience working in healthcare.
• Experience contributing to a multi-disciplined team.
• Experience with writing functional documents.

Responsibilities

• Implement and contract InterSystems products successfully.
• Become a Pharmacy resource for customers.
• Advise on maximizing benefits from solutions.

Skills

Excellent communication skills

Experience conducting customer training

Excellent consultative skills

Experience with EMR systems

Understanding of clinical processes

Experience working in a Pharmacy role

Education

University degree - Pharmacy Degree

Clinical specialty

Job description

The Application Specialist will use their healthcare business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful standard and timely manner. The Application Specialist will become an expert Pharmacy resource for customers and will be expected to understand the customer process assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential that they keep up to date with new product developments as they become available through the normal product release cycle. The Application Specialist must be available to visit customer sites and may be assigned to projects that require regular travel with the possibility of spending up to 5 days away from home each week.

Skills and Experience – Essential

• Excellent communication skills and experience of conducting customer training workshops and/or presentations
• Excellent consultative skills ability to articulate and communicate ideas
• Experience interacting directly with customers including clinicians and confidently delivering strong messaging
• At least 3 years experience working in healthcare and a good understanding of clinical processes
• Experience with EMR systems
• Understanding and experience with Hospital Information Patient Administration (PAS) and Clinical Information Systems
• Experience working in a Pharmacy role within a hospital environment.
• Experience contributing to a multi-disciplined team
• Experience with writing functional documents
• Experience of business process mapping
• Knowledge of Information Systems

Desirable

• Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government/public and/or private sector businesses
• Experience implementing software solutions
• Exposure to IT services in a customer-facing setting
• Previous experience as an Application or Configuration Specialist
• Previous experience of change management
• Good computer skills
• Experience conducting software testing

Education & Training

• University degree- Pharmacy Degree
• Clinical specialty
• Proficiency in English

About InterSystems

InterSystems a creative data technology provider delivers a unified foundation for next-generation applications for healthcare finance manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978 InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston Massachusetts InterSystems has 38 offices in 28 countries worldwide. For more information please visit.