Application Reliability Engineer

Orion Health group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global healthcare technology company is seeking an experienced Application Reliability Engineer to ensure the reliability and performance of critical software solutions. The role involves collaboration with product and operational teams, incident response, and automation of tasks. Candidates should have 2+ years of relevant experience, strong technical skills, and excellent English communication abilities. Join us in transforming healthcare through innovative technology.

Benefits

Impactful healthcare projects

Dynamic work environment

Global team collaboration

Qualifications

• Minimum of 2 years in application maintenance or lifecycle management role.
• Intermediate-level skills in RDBMS and scripting languages.
• Experience with automation tools.
• Excellent English communication skills.

Responsibilities

• Design and maintain systems for application reliability.
• Develop strategies to mitigate system failures.
• Respond to incidents and root cause analysis.
• Conduct post-incident reviews for improvements.
• Implement monitoring solutions for system issues.
• Automate routine tasks using IaC principles.
• Collaborate with teams to optimize performance.
• Conduct capacity planning for infrastructure needs.
• Coordinate software upgrades for quality assurance.
• Identify opportunities for efficiency and automation.

Skills

RDBMS database tools

Scripting languages

Automation

Infrastructure as Code (IaC)

Monitoring tools (e.g., Grafana, Prometheus)

Analytical thinking

English communication

Education

Bachelor’s degree in Information Technology, Computer Science, or Software Engineering

Tools

Ansible

Job description

We are looking for an Application Reliability Engineer to join our global operations team, ensuring the reliability, availability, and performance of Orion Health’s mission‑critical software solutions for clients around the world.

In this pivotal role, you’ll collaborate with our Product, Delivery, and CloudOps teams to ensure new projects are delivered efficiently and can be operated with maximum uptime and performance. You’ll take ownership of upgrade and maintenance schedules for a defined list of clients, working closely with them to plan, implement, and optimise their environments.

If you thrive in a collaborative, technically challenging environment and enjoy solving complex operational problems that directly improve healthcare outcomes, this role is for you.

What You Will Be Doing

• Designing, implementing, and maintaining systems and infrastructure to ensure reliability and availability of Orion Health applications.
• Developing and executing strategies to prevent and mitigate system failures.
• Responding to incidents escalated from Tier 2 Support Analysts, diagnosing root causes, and implementing corrective actions to minimise downtime.
• Conducting post‑incident reviews to identify improvements and enhance future reliability.
• Implementing robust monitoring and alerting solutions to proactively identify and address system issues.
• Automating routine operational tasks and applying Infrastructure as Code (IaC) principles to improve efficiency and scalability.
• Collaborating with development teams to optimise application performance, identify bottlenecks, and improve resource utilisation.
• Conducting capacity planning to ensure infrastructure can meet current and future business demands.
• Planning, coordinating, and executing software upgrades into client solutions, ensuring quality and timeliness.
• Partnering with Product, QA, Solutions, and client teams to understand release dependencies and deliver smooth transitions.
• Continuously identifying opportunities to enhance efficiency, automation, and reliability within the delivery pipeline.

What You Will Bring

• Experience: Minimum of 2 years in an application maintenance, release engineering, or application lifecycle management (ALM) role.
• Technical Skills:
• Intermediate‑level skills in RDBMS database tools (e.g. Oracle, SQL Server) and scripting languages.
• Experience with automation and Infrastructure as Code (IaC) tools — Ansible a bonus.
• Experience with application monitoring and observability tools such as Grafana and Prometheus.
• Soft Skills: Excellent English verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non‑technical audiences. Strong analytical thinking and logical problem‑solving abilities.
• Qualifications: A Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or equivalent discipline is preferred but not essential.

Why Join Orion Health?

At Orion Health, you’ll work on some of the most meaningful challenges in healthcare. Our global team empowers health systems with innovative digital solutions—and we’re proud of the difference we make.

🌍 Be part of a global team at the heart of healthcare innovation.

💡 Contribute to shaping smarter, connected healthcare systems worldwide.

🚀 Join a dynamic environment where innovation meets purpose.

Apply Now

Are you ready to lead impactful healthcare projects and shape Orion Health’s future?
Submit your application today and join our mission to revolutionise healthcare through connected, intelligent technology.

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