Ambassador Coffee Man Guest Relations

Jumeirah Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality company located in the UAE is seeking an Ambassador-Coffee Man at Jumeirah Saadiyat Island. This role involves offering traditional hospitality to guests, including serving cold towels, dates, and Arabic coffee while engaging in conversations about UAE culture. The ideal candidate is fluent in Arabic and has at least one year of guest service experience in a luxury hotel. The company offers a supportive work environment, competitive tax-free salary, and extensive benefits, including accommodation and healthcare.

Benefits

Company-provided shared accommodation

Extensive sports and leisure facilities

Comprehensive healthcare

Colleague discounts on food and hotel stays

Paid annual leave and flight from home country

Qualifications

• 1 year guest service experience in a 5-star Hotel.

Responsibilities

• Offer cold towels, dates, water/juice, and Arabic coffee to guests.
• Initiate conversation with guests in the lobby.
• Prepare cold and hot towels, juice, and Arabic coffee.
• Clear used cups and towels.
• Perform related duties assigned by management.

Skills

Fluent in Arabic

Knowledge of UAE customs, history, and culture

Job description

Ambassador- Coffee Man - Guest Relations - Jumeirah Saadiyat Island (Arabic Speaker)

United Arab Emirates

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Saadiyat Island:

Nestled within Abu Dhabi’s pristine coastline, Jumeirah Saadiyat Island is one of Jumeirah’s flagship eco-conscious properties and the first in the Middle East to earn the Ocean Champion Badge from The Oceanic Standard. The resort offers direct beachfront access, a range of ocean-inspired accommodation including private villas, seven dining venues, and a dedicated wellness center and spa, with innovative treatments and therapies.

About the Job

An exciting opportunity has arisen for a Ambassador-Coffee Man to join Jumeirah Saadiyat Island.

Responsibilities

• Offer all arriving guests to Jumeirah Saadiyat Island: Cold towels, dates, water/juice and Arabic coffee while providing information about UAE history and culture.
• Initiate conversation with guests in the lobby while they are waiting.
• Prepare cold and hot towels, juice, and Arabic coffee in the morning and ensure sufficient availability during the day.
• Clear used cups and towels and place them in the designated storage area.
• Prepare Arabic coffee from Al Majlis kitchen, following standards.
• Perform any related duties assigned by management.

About You

• To be aware of UAE custom, history and culture.
• To be fluent in Arabic.
• 1 year guest service experience in a 5-star Hotel.

Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)